Whitney Thedford | Page 2

Our service representative is Casey Barnes who was not at the dealership the day I took our new Traverse for it’s first filter and oil change. I was assisted by someone I’d never seen before and all went wel the dealership the day I took our new Traverse for it’s first filter and oil change. I was assisted by someone I’d never seen before and all went well with his help. More

by CONWELLCARY Verified Customer Verified Customer

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Steve took care of the oil change and I decided to get (4) new tires so they would be under warranty for my trip to Colorado! (4) new tires so they would be under warranty for my trip to Colorado! More

by janecasanova4 Verified Customer Verified Customer

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Whitney listen to what I needed an oil change tire rotation and put back on the plate that fell off from the bottom of the car. I was in and out in under an hour. GREAT JOB! rotation and put back on the plate that fell off from the bottom of the car. I was in and out in under an hour. GREAT JOB! More

by RICHARDNOFTZ Verified Customer Verified Customer

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I enjoyed I short time I was at the dealership when my oil change was in progress. oil change was in progress. More

by SPEEDYBEEDEE Verified Customer Verified Customer

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Within minutes of arriving, the service representative had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. More

by G.GREMILLION Verified Customer Verified Customer

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The appointment process was great. However, checking out took way to long for general service. That part of the process needs to be streamlined. Why do I need a receipt when it's all However, checking out took way to long for general service. That part of the process needs to be streamlined. Why do I need a receipt when it's all in the computer! More

by BRDRGR Verified Customer Verified Customer

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Whitney was great, kept me informed and was pleasant throughout the process. She was a joy. throughout the process. She was a joy. More

by chadmcohen Verified Customer Verified Customer

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Was in and out quickly thanks. I appreciate Whitney checking my tires and an added speaker while there. I appreciate Whitney checking my tires and an added speaker while there. More

by Lisa Verified Customer Verified Customer

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Tooky truck in for service. Explained some minor repair concerns to Whitney. Truck has a warranty. Which were NOT repaired. Noticed an oil leak after service. Called service dep Explained some minor repair concerns to Whitney. Truck has a warranty. Which were NOT repaired. Noticed an oil leak after service. Called service dept & explained again to different person. They'd check into it. Called me back & was told everything was within spec. Asked to speak to manager. I was transferred to a voicemail. Left a message & have NEVER heard back from anyone. Apparently if you're in management you don't have to return a call from a customer. I've heard bad things about this service dept in the past. Would NOT recommend More

by STEVEO.R55 Verified Customer Verified Customer

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Whitney is always reachable and friendly; takes care of my vehicles and she is one of the reasons I keep returning to Classic's service dept. my vehicles and she is one of the reasons I keep returning to Classic's service dept. More

by ARIVERA21 Verified Customer Verified Customer

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