Will Cruz
Will Cruz at Sierra Chevrolet of Monrovia

Will Cruz

General Sales Manager

Sierra Chevrolet of Monrovia

721 E. Central Ave
Monrovia, CA 91016

Contact Me
3.9
49 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

3.9

49 Reviews

Write a Review

49 Reviews of Will Cruz

November 30, 2025

Dealership Rating
Employee Rating

Courteous staff easy to prepare for sale After financial dealings process gets slow with all the apps to complete sale and take over purchase More

by BIX69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Urias

Nov 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you found our staff courteous and the preparation for your sale easy. We understand that the financial process can feel lengthy at times due to the necessary paperwork. We appreciate your patience and are always looking for ways to improve the experience at Sierra Chevrolet. If you have any further suggestions or concerns, please feel free to reach out to us. We hope to see you again! Sincerely, The Sierra Chevrolet Team

November 13, 2025

Dealership Rating
Employee Rating

Will Cruz and his team did a great job making my car purchase a smooth process it was definitely worth the time driving all the way up from San Diego to work with your team.. thanks a bunch! More

by jpringle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Urias

Nov 13, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Cruz and his team at Sierra Chevrolet made your car purchase a smooth process. It's great to know that your trip from San Diego was worth it. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 01, 2025

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Employee Rating

Amazing dealer to work with, got me in and out in less than 15 minutes! Thank you Will Juan and Christian for all making it happen! More

by Sami.kabbani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno

Nov 01, 2025

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review, Sami! It's great to hear about your positive experience at Sierra Chevrolet, and we appreciate you taking the time to recognize Will, Juan, and Christian. We strive to make the car-buying process as efficient as possible, and we’re glad we could get you in and out quickly. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

October 06, 2025

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Employee Rating

Greatteam, that works diligently to get you in the vehicle you need. I found the truck I wanted online, called and was approved over the phone and Internet. My sales rep Edwin sent an Lyft driver to g More

by bardphelps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Cardiel

Oct 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We’re so glad you found the truck you wanted and that Edwin delivered excellent service throughout the process. At Sierra Chevrolet, we aim to make every car buying experience seamless, and we truly appreciate your recommendation. We look forward to assisting you again in the future—enjoy your new truck! Sincerely, The Sierra Chevrolet Team

August 19, 2025

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Mark was amazing. He was professional, knowledgeable, kind and friendly. He Made the purchase experience joyful and fast. I highly recommend him. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Sandoval , Gomez

Aug 20, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Jack! We're thrilled to hear that Mark provided you with such a positive and enjoyable purchasing experience at Sierra Chevrolet. His professionalism and friendly approach truly make a difference. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

June 21, 2025

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Employee Rating

Great people very satisfying sales man morales was amazing and the manager where very nice and very good people More

by samcaesar1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Sam! We’re thrilled to hear that you had a great experience with our team at Sierra Chevrolet, especially with Morales and our management. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

May 29, 2025

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I have bought about 15 new cars this was the most painless purchase ever, I’ll be back. More

by Deloa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

May 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience, Deloa! We're thrilled to hear that your car buying process at Sierra Chevrolet was the most painless ever. We truly appreciate your loyalty and look forward to assisting you again on your next purchase. Safe driving! Sincerely, The Sierra Chevrolet Team

March 15, 2025

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Employee Rating

Alfonso was patient and very helpful in helping me with my decision. I believe I purchased the perfect car for my wife, she is very happy. More

by LOU10452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez, Marvin Orellana , Manny is finance

Mar 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Alfonso was patient and helpful in your decision-making process. It's fantastic that you found the perfect car for your wife, and we hope she enjoys it! We appreciate your business at Sierra Chevrolet and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

January 24, 2025

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Employee Rating

Advertised false price, tired to add $4k once we arrived. Spent 8-10 hours before settling on advertised price. We were promised 2 keys then lied to and ignored fo1.5 months. Finally promised 2nd key only More

by elarsencpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Jimenez, Mark Sandoval

Jan 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your frustration regarding the pricing and key situation. At Sierra Chevrolet, we strive to maintain clear communication and uphold our commitments. Your concerns are important to us, and we invite you to reach out to us directly so we can address this further and improve our service. Thank you for your input, and we hope to improve your experience moving forward. Sincerely, The Sierra Chevrolet Team

December 16, 2024

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Employee Rating

Sold me a used car with a broken windshield and didn't fix it. Lied about extras not included in the sticker price. Don't buy a car from this dealership. I've never had such bad customer service in my lif More

by unhappycust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alfonso Hernandez

Dec 18, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concerns about the used car with the broken windshield and the issues regarding the sticker price. We appreciate your feedback and would like to discuss this matter further to ensure we address your concerns. Please reach out to us directly at Sierra Chevrolet so we can work towards a resolution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

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