Will Goodwin | Page 8

Perfect buying experience from start to finish. Clean, inviting dealership staffed with super friendly and super helpful people. All made us feel valued and welcome. Special thanks to Will Goodwin Clean, inviting dealership staffed with super friendly and super helpful people. All made us feel valued and welcome. Special thanks to Will Goodwin for taking charge upon our arrival, bringing us.our 2023 Bronco Sport Outer Banks, and ensuring all our questions were answered. Will tracked down our paperwork and guided us through the process. Also special thanks to Kevin Wood for taking time to chat with us while we waited our turn to meet with Ryan Fisher. Can't say enough good things about Kevin. Great guy! And lastly, great thanks to Ryan Fisher for patiently and efficiently walking us through the paperwork and options available to us. Just the nicest guy! Everyone was just so friendly and helpful. And despite the late hour, we never felt rushed, nor did anyone make us feeel like we were keeping them from another appointment (like going home!). 😆. All in all, the absolutely most perfect car buying experience!! AWESOME!! More

by DAN.KUBE Verified Customer Verified Customer

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Everyone there were very friendly and helpful Will took very good care when delivering the vehicle. Kevin worked very hard to help find the right truck for me and Rocky worked very hard also. very good care when delivering the vehicle. Kevin worked very hard to help find the right truck for me and Rocky worked very hard also. More

by TWHITE16 Verified Customer Verified Customer

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Responsive until the sale was complete, vehicle was designated as used car but with only 800miles on clock. Vehicle arrived after online purchase with no spare key, in console safe that was designated designated as used car but with only 800miles on clock. Vehicle arrived after online purchase with no spare key, in console safe that was designated on original window sticker missing and multiple EV charge adaptors missing. Sales person now doesn’t accept calls. On delivery day, before I handed over cashiers check, I was promised key to be sent in post - it didn’t arrive. More

by David Verified Customer Verified Customer

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I appreciate all the workers there, very nice and professional. They were ready to assist with anything to make the vehicle buying process alot smoother. professional. They were ready to assist with anything to make the vehicle buying process alot smoother. More

by SPC_VICTORIAN Verified Customer Verified Customer

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My experience at Riata Ford was great! Everyone I worked with was professional and helpful and most of all, honest. Everyone I worked with was professional and helpful and most of all, honest. More

by FAMGONZALEZ101 Verified Customer Verified Customer

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I have bought every car for the last 10 years from Riata Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take care of me and help me find a better car than the original one I inquired about (yes, they're salespeople and they always get me driving in a better car, but I LOVE it). I called ahead to schedule my test drive. I was interested in an SUV that looked elegant and spacious within my price range. When I arrived onsite, Kevin didn't hesitate to show me something even better, but still within the same class as the vehicle that I was interested in. He showed me an SUV with bells and whistles that I didn't know existed that had everything I wanted and more for only $1,000 more. I was sold the second I sat in the SUV. The newer, better vehicle was reduced by several thousand dollars below market value because of a special. I just test-drove the other one just to see if it would wow me as much as the Hyundai, Tuscon did. Nope. My sales associate Will helped me get everything signed and I drove out of the lot happy and in love. More

by ALETHEAJ Verified Customer Verified Customer

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Professional, courteous staff from the moment you walk in the door. Many thanks to Michael Jackson for all your hard work and dedication! the door. Many thanks to Michael Jackson for all your hard work and dedication! More

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Enjoyed buying from this dealership, wish the inventory was greater & didn’t have to pay above sticker. was greater & didn’t have to pay above sticker. More

by LDTIGERT Verified Customer Verified Customer

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The transaction went so smooth. We were guided patiently and was well-informed by the vehicle we purchased. Thank you so much Riata Ford Manor, for making the purchase possible and We were guided patiently and was well-informed by the vehicle we purchased. Thank you so much Riata Ford Manor, for making the purchase possible and easy! More

by GEORGEBRENDA28 Verified Customer Verified Customer

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We just bought a new car at Riata. It was a wonderful experience. Folks should drive the short distance from Austin to work with Will Goodwin and Jeff Ledesma. I will recommend anyone It was a wonderful experience. Folks should drive the short distance from Austin to work with Will Goodwin and Jeff Ledesma. I will recommend anyone who needs a vehicle to call Will. And our experience with Jeff in financing was great: he went over every figure, made sure we were clear on the numbers, and was transparent and completely honest. If there service is as excellent as sales, and the other reviews suggest that is the case, we'll be headed back for that as well. More

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