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Will Kent

Overview Reviews (129) Inventory (909)

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Will Kent

Will Kent | Page 2

Sales Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

Passionate about vehicles and the people who drive them! I was born into a family of car enthusiasts so this became such a perfect opportunity for me! I have carried on the interest into my son who loves cars too! Always willing to think outside the box to find the best solutions! This has always been my dealer! I even worked here when I was in high school! I have a lot of Pride here at Serra Ford Farmington hills

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4.8

129 Reviews

Overview Reviews (129) Inventory (909)

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English

Employee Video

4.8

129 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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129 Reviews of Will Kent

October 10, 2023

Dealership Rating

Employee Rating

Will Kent and Max kept me updated on my order and when we finally purchased the process was quick compared to other dealer I've purchased from. finally purchased the process was quick compared to other dealer I've purchased from. More

by Bill D.

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Max

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Oct 12, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

September 16, 2023

Dealership Rating

Employee Rating

Ordered a Maverick. Took a year to get. Serra kept me updated consistently. The delivery process was pain free Took a year to get. Serra kept me updated consistently. The delivery process was pain free More

by kent255

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 20, 2023 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2023

Dealership Rating

Employee Rating

I trust my salesman Will Kent, very nice and easy to work with, made me feel comfortable. with, made me feel comfortable. More

by mmort218

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Financial

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Sep 10, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2022

Dealership Rating

Employee Rating

Sales associate, Will Kent, was friendly and responded promptly to my request to purchase my company vehicle. promptly to my request to purchase my company vehicle. More

by Brian T

Customer Service

Friendliness

Recommend Dealer

Yes

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Sep 13, 2022 -

Serra Ford Farmington Hills responded

Hi Brian, thank you for letting us know that you were treated with respect by Will and Max. We strive to provide the best customer service possible. We appreciate you and your business!

August 03, 2022

Dealership Rating

Employee Rating

Will Kent was absolutely fantastic through the whole experience. He was communicative through the wait for my custom vehicle. It was great to have someone so supportive through my first time ever leasin experience. He was communicative through the wait for my custom vehicle. It was great to have someone so supportive through my first time ever leasing and financing a car on my own. More

by Esar33

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2022 -

Serra Ford Farmington Hills responded

Thank you so much for your terrific review and your feedback on Will. He works very hard to provide the excellent customer service that we strive for at Serra Ford Farmington Hills. Congrats on your new vehicle and enjoy the drive!

July 31, 2022

Dealership Rating

Employee Rating

Friendly people and atmosphere. The process was easy and taking possession of the new vehicle was seamless. As expected, will Kent was friendly, informative and very helpful. I wo The process was easy and taking possession of the new vehicle was seamless. As expected, will Kent was friendly, informative and very helpful. I would recommend Serra Ford to anyone and would tell them to be sure that they talk with Will. More

by Gerry A.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 01, 2022 -

Serra Ford Farmington Hills responded

Gerry, we will be sure and let know Will and Max know that you had an excellent experience working with them. We appreciate you and your business!

Aug 02, 2022 -

Serra Ford Farmington Hills responded

Hi Gerry, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 29, 2022

Dealership Rating

Employee Rating

Will Kent has been a great help for me in getting my Mach E vehicle . He is very friendly and answered all my questions. Thank you E vehicle . He is very friendly and answered all my questions. Thank you More

by vaekka

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lerain and Max

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Aug 01, 2022 -

Serra Ford Farmington Hills responded

Vaekka, we are so glad that Will Kent provided you with the excellent customer service that you deserve. He works very hard at making sure all of his customer's experience this. We appreciate you and your business!

July 21, 2022

Dealership Rating

Employee Rating

Very very friendly people. My salesman Will Kent is very professional and gets the job done in very timely manner. My salesman Will Kent is very professional and gets the job done in very timely manner. More

by paulperaino

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 22, 2022 -

Serra Ford Farmington Hills responded

Paul, we appreciate you taking the time to let us know about the great customer service you experienced. We appreciate you and your business.

July 20, 2022

Dealership Rating

Employee Rating

They are very helpful and knowledgeable. I felt that I knew a lot about the vehicle that I was purchasing. I felt that I knew a lot about the vehicle that I was purchasing. More

by BlackBeauty

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jamie and Max

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Jul 20, 2022 -

Serra Ford Farmington Hills responded

Hello and thank you for taking the time to let us know how we are doing. We appreciate you and your business. Enjoy your new vehicle! =)

July 18, 2022

Dealership Rating

Employee Rating

I’ve always had a great experience with Serra (formerly Holzer) Ford. Everyone is very nice and helpful. Holzer) Ford. Everyone is very nice and helpful. More

by Mikala Kieling

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Serra Ford Farmington Hills responded

Hi Mikala, we appreciate you, your business and loyalty. New name, same great people. We are always here to assist!

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