Will Marks

This was the worst experience with lies, and dishonesty 2/23/2022. I emailed Mr. Kelton Power about my budget and he stated that he could fit me into a car (best part he called me to verify I was coming in 2/23/2022. I emailed Mr. Kelton Power about my budget and he stated that he could fit me into a car (best part he called me to verify I was coming in) and they had many cars according to him and the sales person Will Marks (lies), I was shown a Forte 2019 over my budget which I questioned the sales person about the car he stated "the manager stated this was in your budget" (lies). Then it went to we dont have many used cars or I can show you a Nissan thats dirty (poor quality and customer service) I left feeling these guys are baiting and switching on customers, I was being taking advantage of, lied to and scammed. They pulled my credit, which I was find with that scam, until they saw I qualified for more. Credit vs the customers needs is whats missing with the manager, which leads to dishonesty and poor customer service. Please be honest and fair and dont waste people time. When I left Mr. Kelton/manager did not come to address me he walked out the door and looked the other way (typical of a person misleading customers). This dealership use to have honest people, because I purchased a car many years ago from OP/Kia off Blanding in Jax/Fla. Now, hagglers and lies - maybe it's women that they mistreat, because I felt they were pulling a fast one with incorrect numbers quoted (did add up). Thankfully, I am not in a rush and was able to walk away from the scam. Women please beware and do your research and know your rights! More

Print