Will Merck | Page 2

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by angelicachuba Verified Customer Verified Customer

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Customer service was excellent. Aside from the small mishap I had previously. My vehicle was taken care of perfectly. Aside from the small mishap I had previously. My vehicle was taken care of perfectly. More

by latonyaw02 Verified Customer Verified Customer

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Stealership! Took jeep in for a diagnostic. Dealership said that out of all the parts that could be faulty all are faulty. When asked service advisor about test b Took jeep in for a diagnostic. Dealership said that out of all the parts that could be faulty all are faulty. When asked service advisor about test being performed he started to stutter his words. I marked a specific bolt on my car that I knew would have to be undone and it was untouched. Diagnostic was not performed. They were happy to scan the car and tell me what the codes meant. And charge me their diagnostic fee. I Can do that at home. I took there so they can pinpoint the issue for me not give me the run around More

by brandonliss25 Verified Customer Verified Customer

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Will was helpful. Fan a quick diagnostic and pinpointed the problem. I appreciated not being up-sold on other stuff. He let me know what the charges would be and seeme Fan a quick diagnostic and pinpointed the problem. I appreciated not being up-sold on other stuff. He let me know what the charges would be and seemed relaxed and genuine. More

by waynekilmer16 Verified Customer Verified Customer

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Will is the best service person, really cares about your vehicle and answers all your questions! vehicle and answers all your questions! More

by RAMIREZEMILY500 Verified Customer Verified Customer

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Everyone in service from Thomas, Taryn and the courtesy driver all excellent service. I'll be back driver all excellent service. I'll be back More

by stevenwayne8 Verified Customer Verified Customer

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The service department here is excellent. Everyone I work with is professional and proficient. I highly recommend them. Everyone I work with is professional and proficient. I highly recommend them. More

by prestoncollins Verified Customer Verified Customer

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Everything went smoothly and the service was done fast. I couldn't be happier. The folks in service are all efficient and polite. Special thanks to Josh. I couldn't be happier. The folks in service are all efficient and polite. Special thanks to Josh. More

by carolerkp Verified Customer Verified Customer

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Will Merck is hands down one of the best service advisors around! I've had a great experience with the entire team. Highly recommend! around! I've had a great experience with the entire team. Highly recommend! More

by Denali78 Verified Customer Verified Customer

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The service was a reasonable wait time as well as a reasonable price for the service. reasonable price for the service. More

by douglassstuff Verified Customer Verified Customer

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