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Ford of Cookeville
Cookeville, TN
1,946 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 03, 2026
Very professional and timely.
Have always let the customer know of any concerns. I appreciate our service man.
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by 123siersmama
Employees Worked With
Xavier
November 03, 2026
I’m from Arkansas and currently working in the area.
My transmission went out on my F-250. My service advisor Nick Hough went to battle with my extended warranty company on my behalf. Convinced them to
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by Wells.jason501
Employees Worked With
Nick Hough
November 03, 2026
The best dealership service I’ve ever had!
I will definitely bring my vehicle back!
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by gareva58900
Employees Worked With
Nick Hough
Dealership Inventory (288 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Quick Lube
- Service Pickup and Delivery
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
