Will Russ | Page 13

Professional and quick! We were interested in getting a new car Steven helped us really greatly! We started with a test-drive, but mentioned that we were looking at other bra We were interested in getting a new car Steven helped us really greatly! We started with a test-drive, but mentioned that we were looking at other brands as well. Steven showed us the car (GL300) and explained every feature. I really liked that he wasn't pushy and shared his details with us in case we'd come back from testing other brands. Eventually we settled on the GL300 and when we came back, Steven helped us immediately. The whole deal was done in about 1.5h and we drove the car off the lot that day! I'm really happy with the service of Mercedez-Benz and in particular Steven and Will, who took care of the financing. More

by wdb0 Verified Customer Verified Customer

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Awesome Service December 5, 2019 Dear Sirs, It is rare that I feel compelled to stop what I’m doing and write a letter commending someone’s outstanding servi December 5, 2019 Dear Sirs, It is rare that I feel compelled to stop what I’m doing and write a letter commending someone’s outstanding service. In the world we live in great service is a rarity! Herbert went above and beyond to make sure all of my automobile needs were exceeded. I live in Lafayette, Louisiana where we have a Mercedes dealership and because his service was superior to anyone in my area, I drove two and a half hours to the Mercedes dealership in New Orleans just for that reason. I want to commend Herbert, as well as, Will. They are both huge assets to your business. Just wanted you to know that. Sincerely, Dr. Leslie Jacobs More

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This should be the last dealership you buy a car from, in 6 weeks $9000.00 of repairs the used car mangers do care. They lost paperwork had to sign twice the car went from black to white on the paperwork. Th 6 weeks $9000.00 of repairs the used car mangers do care. They lost paperwork had to sign twice the car went from black to white on the paperwork. This dealership is not honest, keep driving to the next dealership More

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MB New Orleans Experience Dealership was clean with ample inventory. Mike Tyson our sales rep. was informative and answered all of our questions. Overall experience was pleasan Dealership was clean with ample inventory. Mike Tyson our sales rep. was informative and answered all of our questions. Overall experience was pleasant and seamless. More

by CRES46 Verified Customer Verified Customer

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Hassle free purchase! Both of the gentlemen that we dealt with were very helpful and knowledgeable of the products. My husband is very busy during the day and doesn’t have Both of the gentlemen that we dealt with were very helpful and knowledgeable of the products. My husband is very busy during the day and doesn’t have a lot of extra time. Will and Steve stayed with us after closing time so that we could complete our purchase. More

by AFRAN21 Verified Customer Verified Customer

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This experience was awesome! Friendliness and helpfulness, this is why I have rated five stars to this dealership. Ms. Jessica Jackson ( Internet sales ) went above and beyond Friendliness and helpfulness, this is why I have rated five stars to this dealership. Ms. Jessica Jackson ( Internet sales ) went above and beyond to answer every question no matter how many times I called. Mr. Hebert Singleton (sales) was very helpful and very knowledgeable. After I already purchased the vehicle he went above and beyond to make sure I knew how to work everything. Even the next day when I didn’t understand something he not only answer my questions over the phone but told me to come in and he would show me in person. Top service from start to finish! Mr. Will Russ was very helpful with financing and extra warranty information. More

by taylor.clint00 Verified Customer Verified Customer

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1st Benz Heba’s service was nothing short of amazing ! She was caring and very helpful . Will Russ is Mr make it happen ! Ty so so much ! Heba’s service was nothing short of amazing ! She was caring and very helpful . Will Russ is Mr make it happen ! Ty so so much ! More

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Very helpful That sales people were very helpful and worked really hard for us so that we would be able to buy this excellent vehicle. Would definitely recommend That sales people were very helpful and worked really hard for us so that we would be able to buy this excellent vehicle. Would definitely recommend my friends and family look into purchasing a vehicle here. More

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Purchased a new GLE Ernie always goes above and beyond to accommodate my needs. After two test drives and several informative calls, Ernie made my purchase effortless. Ernie always goes above and beyond to accommodate my needs. After two test drives and several informative calls, Ernie made my purchase effortless. Will Russ had all of the paperwork ready and the business portion of the transaction was all made easy and quick. Robert Taylor came over to say hello and that he was available for any service needs and appreciated my business. More

by VINCENT7 Verified Customer Verified Customer

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Pleasant Professional, Courteous, and Expediate My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all profe My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all professional ,pleasant, courteous and speedy, they act faster than a drive thru. I went in for a service on my 2015 vehicle and ended up purchasing a new 2019. I must say the finance manager Will Russ was the best , he explained all the extended warranties and the benefits of them. I was very pleased with his performance of expertise. Thanks, to all . More

by palmerlaurent Verified Customer Verified Customer

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