Will Russ | Page 14

Very helpful That sales people were very helpful and worked really hard for us so that we would be able to buy this excellent vehicle. Would definitely recommend That sales people were very helpful and worked really hard for us so that we would be able to buy this excellent vehicle. Would definitely recommend my friends and family look into purchasing a vehicle here. More

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Pleasant Professional, Courteous, and Expediate My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all profe My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all professional ,pleasant, courteous and speedy, they act faster than a drive thru. I went in for a service on my 2015 vehicle and ended up purchasing a new 2019. I must say the finance manager Will Russ was the best , he explained all the extended warranties and the benefits of them. I was very pleased with his performance of expertise. Thanks, to all . More

by palmerlaurent Verified Customer Verified Customer

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Got what we wanted quickly! We were able to get the vehicle we wanted at the price we wanted. Very pleased with over all experience. Did not feel pressured to buy. Everyone worke We were able to get the vehicle we wanted at the price we wanted. Very pleased with over all experience. Did not feel pressured to buy. Everyone worked to please us. thanks More

by lexgdm Verified Customer Verified Customer

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My transaction was very easy and pleasant. Harry Anderson did a great job of explaining the features and advantages of my new vehicle and the dealership team made the entire purchase process ef Harry Anderson did a great job of explaining the features and advantages of my new vehicle and the dealership team made the entire purchase process efficient and free of stress. More

by APBUSH3 Verified Customer Verified Customer

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The best car buying experience Pressure was not a topic in my head at all from the dealership! I never thought the experience would be this great at Mercedes and the pluses u get ar Pressure was not a topic in my head at all from the dealership! I never thought the experience would be this great at Mercedes and the pluses u get are unbelievable, the sales and mgmt team by far is the best I have EVER met, hands down! Thanks to Heba, Jason, Will keep up the great work in helping others! More

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Great service! Thanks to Mercedes Benz of New Orleans for making such an easy process! You guys are the best! And I’m happy with my new car! Thanks to Mercedes Benz of New Orleans for making such an easy process! You guys are the best! And I’m happy with my new car! More

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Best experience in my 58 years As a 58 year old businessman I have purchased many vehicles in my adult life, 23 to be exact. I have dealt with many dealerships both in Louisiana and As a 58 year old businessman I have purchased many vehicles in my adult life, 23 to be exact. I have dealt with many dealerships both in Louisiana and California and until I met Jerry Moisant 12 years ago my experience was typical. Since that time Id call him tell him what I was looking for and it got done. Price haggling never happened. Now that Jerry moved to Mercedes His salesman James Willis found me exactly what i wanted and im delighted to be part of the Mercedes Benz family! More

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Purchase of MERCEDES GLE350 2018 This was a great experience. The customer service was awesome by this dealership. My sales person Ernes Debus was exceptional. Ernes, was extremely ni This was a great experience. The customer service was awesome by this dealership. My sales person Ernes Debus was exceptional. Ernes, was extremely nice, helpful and provided the best customer service. The car and transaction went smoothly. I truly appreciate them picking me up at airport, and also providing me with transportation to do little site seeing of New orleans after my purchase. I would recommend this dealership to anyone and look forward to doing business all way from Tampa with this dealership again. Thank you. Dave N. Persaud More

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Singleton and Russ make a great team! I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Wil I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Will Russ took the anxiety and agony out of the situation! I'm so grateful. Singleton provided superior customer service. I felt like I was in the good hands of a family member and not the typical salesman. He took time to answer my questions, go over the features and services thoroughly, and never made me feel rushed or pressured. Russ was anything but the typical finance guy. After giving me a tour of the facility, he worked to get me the best deal, made sure I had the things I needed without trying to sell me things that I didn't need. These guys really made me feel happy to be a part of the Mercedes Benz of New Orleans family! More

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Herbert Singleton Provides Excellent Customer Service Salesmen are known for being dishonest, however because of Herbert’s quality customer service I didn’t feel like I’d been taken advantage of during th Salesmen are known for being dishonest, however because of Herbert’s quality customer service I didn’t feel like I’d been taken advantage of during the purchase of my new car. Throughout the whole experience, Herbert kept me informed and made me feel like he was advocating for me. In previous experiences, purchasing a car takes forever. However, I was extremely impressed by how fast the process went; I was done in 2 hours! It took longer for me to decide on the color car I wanted than it took to complete the purchase and Herbert was patient the whole time. Thanks Herbert for such quality service! More

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