Mr. Bonilla is extremely professional, understanding and
extremely knowledgeable. Having him as my Service Advisor has been an absolute blessing!
extremely knowledgeable. Having him as my Service Advisor has been an absolute blessing!
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by ncrpeaches
Service Price Transparency
Oct 24, 2023 -
Empire Toyota of Huntington responded
Thank you for leaving William this 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
William Bonilla was my service advisor when I came in for
an issue 3 other mechanics were not able to fix in my Prius. He listened carefully and was able to immediately diagnose the issue. He is pleasant, co
an issue 3 other mechanics were not able to fix in my Prius. He listened carefully and was able to immediately diagnose the issue. He is pleasant, courteous and highly professional. Will only go to William at Huntington Toyota for all my future service needs.
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by Dana B
Service Price Transparency
Oct 20, 2023 -
Empire Toyota of Huntington responded
Dana,
Thank you so much for taking the time to leave William this wonderful feedback! It is always a pleasure to know that he goes above and beyond to ensure our customers have a positive experience at our dealership, nothing less. Your satisfaction is our ultimate goal and we can't wait to exceed your expectations overtime you choose us.
Everyone was courteous, kept me informed, and great
quality of work. I’d definitely come back
quality of work. I’d definitely come back
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by HEARTMN
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2023 -
Empire Toyota of Huntington responded
Thank you for sharing your positive experience with us! We are glad that our team took great care of you and kept you well informed throughout the process. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
This dealership works very hard to accommodate the
customer. Even issues that seem outside the box they are willing to work with you. That’s a step further than most. Well done
customer. Even issues that seem outside the box they are willing to work with you. That’s a step further than most. Well done
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by rwalker1953
Service Price Transparency
Oct 12, 2023 -
Empire Toyota of Huntington responded
Thank you for taking the time to share your feedback about our dealership. Your recognition of our efforts means a lot to us, and we're pleased to have met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out.
This was my first encounter with Empire Toyota service.
My initial experience, on check in, was fast and friendly. I then met my service rep, William Bonilla, and with a minimum of paperwork my car was in
My initial experience, on check in, was fast and friendly. I then met my service rep, William Bonilla, and with a minimum of paperwork my car was in the shop and being worked on. My car was done in no time and I was on my way. I actually look forward to my next scheduled maintenance vist.
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by hankztur
Service Price Transparency
Oct 06, 2023 -
Empire Toyota of Huntington responded
Thank you so much for taking the time to leave William this excellent feedback! Providing efficient service is a top priority for us, and we're pleased to have met your expectations in this regard. Your feedback about looking forward to your next scheduled maintenance visit is truly gratifying, and we are here to ensure that your future visits are equally pleasant. If you ever have any more questions, need assistance, or want to discuss any aspect of your vehicle, please don't hesitate to reach out to us.
Excellent service from Will.
He made the whole experience easy for us as first responders that depend on a car .
He made the whole experience easy for us as first responders that depend on a car .
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by ROXANASHERRILLRN
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2023 -
Empire Toyota of Huntington responded
Roxana,
Thank you for leaving Will this excellent review! We are thrilled to know that you had such a positive experience and that he was able to make your visit enjoyable. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns
I was very satisfied with the quality of service provided
at Empire Toyota of Huntington.
at Empire Toyota of Huntington.
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by LESAGULTO
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2023 -
Empire Toyota of Huntington responded
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
William was very helpful and efficient.
Made a last minute reservation for 50k miles service on my Tacoma. Was in and out.
Made a last minute reservation for 50k miles service on my Tacoma. Was in and out.
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by bobbymundell
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2023 -
Empire Toyota of Huntington responded
Bobby,
We highly appreciate you leaving William this excellent review! It is wonderful to know he took great care of you and you automotive needs on your recent service. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.
John was friendly and detail oriented.
He filled us in completely, on our car's situation.
He filled us in completely, on our car's situation.
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by RLSUTTON02
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2023 -
Empire Toyota of Huntington responded
We highly appreciate you leaving John this excellent 5-star review! It is a delight to know that his assistance could be of great value to you on your recent visit, Your satisfaction is our top priority, and we look forward to serving you again.
My service advisor, William Bonilla was excellent.
The work was completed within the time frame that he quoted.
The work was completed within the time frame that he quoted.
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by donders
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2023 -
Empire Toyota of Huntington responded
Thank you for leaving William this wonderful feedback! We are pleased to know that he took great care of you and your automotive needs on your recent service. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Have a great day!
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