William Hamilton | Page 2

I visited the Mazda service desk today and had an unpleasant experience with William, one of the associates. This isn't the first time I've encountered this issue with him. His attitude and lack of c unpleasant experience with William, one of the associates. This isn't the first time I've encountered this issue with him. His attitude and lack of customer service skills are concerning. It's clear he doesn't enjoy his work, which reflects poorly on the company. Last time, he apologized when I picked up my vehicle, mentioning his mom overheard him on the phone, but the same behavior persists. I hope the management addresses this, as it's important for the reputation of the company. More

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Pleasant atmosphere and very efficient and helpful staff for auto service. Would be happy to recommend Orange Mazda service department to anyone. for auto service. Would be happy to recommend Orange Mazda service department to anyone. More

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The service department at Mazda of Orange consistently impresses me with its friendly staff and proactive approach. Since purchasing my car there, I've continued bringing my car to them for regular mainte impresses me with its friendly staff and proactive approach. Since purchasing my car there, I've continued bringing my car to them for regular maintenance. I've also purchased some accessories from them. Their new sitting area is clean and comfortable as well. Highly recommended for Mazda owners in Orange! More

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I recently visited Mazda of Orange for an oil change and tire rotation for my CX5, and I must say, the experience was outstanding. My service advisor, Will Hamilton, was incredibly helpful, ensuring that th tire rotation for my CX5, and I must say, the experience was outstanding. My service advisor, Will Hamilton, was incredibly helpful, ensuring that the entire process was smooth and efficient. His attention to detail and customer care truly made a difference. The technician, Erik Vasquez, also deserves a special mention for his expertise and efficiency. The quality of work done on my car was top-notch, reflecting Erik's skill and dedication. Overall, my experience at Mazda of Orange was exceptional, thanks to the excellent service provided by Will and Erik. Highly recommend! More

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Will did a great job getting me in as scheduled. Explained everything and we had no surprises. Explained everything and we had no surprises. More

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