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William Harris

Overview Reviews (121) Inventory (117)

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William Harris

William Harris | Page 12

Service Advisor

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

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4.5

121 Reviews

Overview Reviews (121) Inventory (117)

4.5

121 Reviews

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121 Reviews of William Harris

February 17, 2024

Dealership Rating

Employee Rating

Did not feel quotes were good. I felt like I was negotiating a car deal and it was a sale deal or pitch. When I work with my favorite car repair shop, they diagnose, tell me the co I felt like I was negotiating a car deal and it was a sale deal or pitch. When I work with my favorite car repair shop, they diagnose, tell me the cost, and don't try to upsell me. I don't plan to come back due to overcharge . The cost was so high and my husband did the repair for under $100. More

by wendt_laura

Verified Customer

Recommend Dealer

Other Employees Tagged: William Harris

Feb 19, 2024 -

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 14, 2024

Dealership Rating

Employee Rating

I love doing business with them! William gave excellent service!! They are very professional! Excellent customer service!! William gave excellent service!! They are very professional! Excellent customer service!! More

by DBURKI12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 15, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2024

Dealership Rating

Employee Rating

Good Good, clean, comfortable, non pressure service, with refreshments Too many surveys regarding my experience refreshments Too many surveys regarding my experience More

by Callie8$

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 15, 2024 -

Heiser Chevrolet of West Bend responded

February 14, 2024

Dealership Rating

Employee Rating

Professional, friendly, excellent communication, overall a very smooth and positive experience. Best dealership I've ever worked with. a very smooth and positive experience. Best dealership I've ever worked with. More

by demedicci

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 15, 2024 -

Heiser Chevrolet of West Bend responded

February 14, 2024

Dealership Rating

Employee Rating

great service and easy process no thanks done I should not have to have a min of words. not have to have a min of words. More

by JEFFKARCH7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 15, 2024 -

Heiser Chevrolet of West Bend responded

February 13, 2024

Dealership Rating

Employee Rating

Good communication. Brought in my truck. Got it fixed. Picked it up. Got an estimate for work Brought in my truck. Got it fixed. Picked it up. Got an estimate for work More

by KORLOFSKI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 15, 2024 -

Heiser Chevrolet of West Bend responded

February 12, 2024

Dealership Rating

Employee Rating

Good as usual. Service was done in a timely fashion. I told the guy how to roll up my window if they needed, info wasn't passed along, so no car wash ??. But overal Service was done in a timely fashion. I told the guy how to roll up my window if they needed, info wasn't passed along, so no car wash ??. But overall, great service. More

by jmlaubusch.winkler

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 15, 2024 -

Heiser Chevrolet of West Bend responded

February 11, 2024

Dealership Rating

Employee Rating

Started on time. Notified me by hone and or text of anything additional that needed attention and was done well ahead of the estimated time Notified me by hone and or text of anything additional that needed attention and was done well ahead of the estimated time More

by JEANSCHROEDER4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 12, 2024 -

Heiser Chevrolet of West Bend responded

February 10, 2024

Dealership Rating

Employee Rating

Okay All right It was average needed to get airbag recall fixed then the light stayed on fixed then the light stayed on More

by jmichaels695433

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 12, 2024 -

Heiser Chevrolet of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 09, 2024

Dealership Rating

Employee Rating

Good communication, friendly. Had to leave my vehicle a few days, no problem there, got called Friday at closing time so had to pick up Saturday. Had to find a ride, no shuttle se Had to leave my vehicle a few days, no problem there, got called Friday at closing time so had to pick up Saturday. Had to find a ride, no shuttle service on Saturdays but thought for a $3500 job someone could have maybe found 10 minutes to get me. Wasn't a major problem though, just thought I'd mention it. More

by Rmblock

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: William Harris

Feb 12, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

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