William Karrels | Page 16

William was great to work with! I highly recommend recommend him. He was very helpful. Thank you. I highly recommend recommend him. He was very helpful. Thank you. More

by hansonroger89 Verified Customer Verified Customer

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William was great to deal with, he spent plenty of his time with us and worked hard to get us the deal that we were comfortable with on the car we wanted. The dealership is clean, friendly and low pressur time with us and worked hard to get us the deal that we were comfortable with on the car we wanted. The dealership is clean, friendly and low pressure. More

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The sales manager, Lewis, is rude, terrible and shady. Ended up buying a 2023 Nissan kicks SR, nice vehicle. The sales person, Bill Karells, was nice . By the time I got to the sales manager, Lewis, and s Ended up buying a 2023 Nissan kicks SR, nice vehicle. The sales person, Bill Karells, was nice . By the time I got to the sales manager, Lewis, and sat down in his office, it was about 4 hours into the whole ordeal. Sales manager, Lewis, says one thing and did another with my trade in value and adding extras I didn't ask for nor wanted!! By that time of going through everything that the sales manager, Lewis, rushed me through, and trying to get him, Lewis, to explain things in detail and him being vague about things, it then was going on 5 hours I had been there. I didn't ask for a "General maintenance package" that cost me $1190.00, I also told Sales manager, Lewis, to take off all the other xx crap he was trying to slide into my contracts, paperwork, ect... I ended up just keeping the general maintenance, even though it's outrageously expensive and something don't need, because it was already a lot of hours into this whole thing, and I was over trying to talk with and get answers from Lewis, sales manager. He, sales manager Lewis was rude, rushed me through everything, over talked me and talked down to me, he changed the trade in value from what he had told and showed me on paper, me earlier, to a big amount less. That's shady and not right. Terrible person! DO NOT DEAL WITH THE SALES MANAGER LEWIS!!! He is not a good person at all. I even had to go back into dealership 2 days later, to find him and get the other papers he was supposed to print out for me same day I was there. Also realized he didn't give me all the paperwork for the "general maintenance" that he, lewis, tried to hide and toss into it all. So I had to call, yet AGAIN to request he email all 3 papers to me today, December 26th, 2024. He said ok, however, was of course rude. I did not ask for this crap service on top of the over priced amount I ended up having to pay for the vehicle. It's all a big scam. They try and add GAP. GENERAL MAINTENANCE and other crap no one needs! Don't get it and don't buy from these sales managers. Esp Lewis. Bill Karells is a good sales person. He needs to go to a different dealership. I do like the vehicle I purchased. However, it was way over priced and sales manager was a jerk and tried to add all these EXTRAS on I didn't ask for nor wanted. He is shady. Not an honest person at all. Beware of sales managers. More

by Cdevita67 Verified Customer Verified Customer

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Walked in looking for a car William helped us and we bought a truck used. A good deal. We walked out satisfied. bought a truck used. A good deal. We walked out satisfied. More

by STEVENSCHULZ Verified Customer Verified Customer

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Williams was very. Knowledgeable and polite. He wasn't pushy and listened to our needs. We bought a Hyundai Tucson hybrid. Williams went through step on all controls a Knowledgeable and polite. He wasn't pushy and listened to our needs. We bought a Hyundai Tucson hybrid. Williams went through step on all controls and operation of SUV. It was pleasure in buying a Car from Hyundai of Fort Myers. I give William Karrels 5 stars for his service. More

by lesliegross202 Verified Customer Verified Customer

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Had a great experience. Thanks for not pressuring me. Have a blessed day. Big thanks. Thanks for not pressuring me. Have a blessed day. Big thanks. More

by bencoakleynaples Verified Customer Verified Customer

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People were professional and quick, chosen car was ready to test drive upon arrival. Did over do it a little with contact after purchase. to test drive upon arrival. Did over do it a little with contact after purchase. More

by CDCASTEEL34 Verified Customer Verified Customer

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I was very pleased with service, kindness, cleansiness of place and veicles, promptnes and vehicles. place and veicles, promptnes and vehicles. More

by aliciace878 Verified Customer Verified Customer

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William was very knowledgeable and courteous. Enjoyed working with him. He is a hard worker and knows the car business very well. I can see why he is the top salesman Enjoyed working with him. He is a hard worker and knows the car business very well. I can see why he is the top salesman More

by STEVENSCHULZ Verified Customer Verified Customer

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Clean dealership, friendly, good selection, good service and always try to deliver a great product and always try to deliver a great product More

by bustuh56 Verified Customer Verified Customer

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