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William Lang
William Lang at Jim Coleman Cadillac

William Lang

Used Car Manager

Jim Coleman Cadillac

10400 Auto Park Ave.
Bethesda, MD 20817

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2 Reviews
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2 Reviews

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2 Reviews of William Lang

January 20, 2024

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Employee Rating

I called to inquire about a vehicle I was interested in. I spoke with the manager Will and specified I was coming in to view the vehicle. Will told me he would have a salesman call me or message me when the More

by Rey R.
Recommend Dealer
No
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Jan 31, 2024

Jim Coleman Cadillac responded

Hi Ron, I know there is no way for us make up for this unfortunate situation now that the vehicle has been sold, but I still wanted to take the opportunity to reach out to you and express my sincere apology for the mishap. We do not wish for this type of situation to happen with any of our customers, and although the timing was unfortunate and sudden, we could have communicated better with you. I apologize again for any interruption this caused with your family and yours plans. If there is any chance for us to resolve this situation, I am always a phone call away, and open to speak at anytime. I would welcome the opportunity to earn your trust again. My direct line is 240-333-2879. Thank you for your time, Brendan Coleman / General Manager

March 07, 2022

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Employee Rating

Best experience ever in buying a car, my sales person Gail was great 😃👍 got a great Cadillac More

by doughtboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gail Gwynn-Harris

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