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William Law

Overview Reviews (2) Inventory (1196)

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William Law

General Manager

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

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2 Reviews

Overview Reviews (2) Inventory (1196)

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2 Reviews

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2 Reviews of William Law

December 19, 2025

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Employee Rating

Mobile service tech Mike Hoffman was great he processed the recall and determined that my dome light wasn't coming on when doors were opened due to a sensor, I believe. I was unable to purchase the part n the recall and determined that my dome light wasn't coming on when doors were opened due to a sensor, I believe. I was unable to purchase the part needed to replace it because of my finances. More

by debbierchrd

Recommend Dealer

Yes

Other Employees Tagged: Michael Hoffman

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Dec 19, 2025 -

Duval Ford responded

Thanks debbiechrd for recognizing Mike and the Duval Ford Mobile Service team with 5 stars.

January 04, 2025

Dealership Rating

Employee Rating

Very good customer care , work carried out very satisfactory , everything kept very clean, everybody very helpful satisfactory , everything kept very clean, everybody very helpful More

by rayboozaman777

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Rohde, Prime Response , ALISON BIFANI

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Jan 06, 2025 -

Duval Ford responded

Thank you rayboozaman777 for sharing your 5 star experience with Allison and the entire Duval Ford service team. We strive for 100% customer satisfaction every day.

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