William Reed | Page 17

Love my new Fusion! An unfortunate situation brought me back to Shakers only five weeks after purchasing a certified pre-owned car; a drunk driver totaled my new (to me) An unfortunate situation brought me back to Shakers only five weeks after purchasing a certified pre-owned car; a drunk driver totaled my new (to me) car in my driveway. Thankfully there was no injuries, in fact the driver was well enough to run from the scene (on foot) - he left his damaged car and all his information behind and it turns out he was not insured. Needless to say I was in desperate need of another vehicle and returned to Shakers without any thought of going any place else. The service I received five weeks ago was exceeded with my new purchase. I went with a lease and it was an amazing deal and a brand new car! I am so pleased with the vehicle, the price and the speed with both Cathy Reed (sales) and Cindy Bugbee (finance) - (I apologize if I spell her name incorrectly). I went in at 9:00am, looked at and test drove four vehicles and was out by 2:00pm with the excellent tutelage of both ladies on my obligations to the finance company and on all the new bells and whistles of my new Fusion. The owner loyalty program is also an amazing perk! I look forward to future maintenance appointments and know I will receive the best service by mechanics who know my car, all at a price that is beyond affordable. Thanks to all who assisted in my purchase. Have a wonderful holiday season! More

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Purchase Lincoln MKC We had an excellent experience with the sale of our new car. Our sales person spent a lot of time going though the details of the car and test driving We had an excellent experience with the sale of our new car. Our sales person spent a lot of time going though the details of the car and test driving it. More

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Courteous The agent treated us with courtesy and respect. He gave us the information and details as to how the process would be done. thank you for your service The agent treated us with courtesy and respect. He gave us the information and details as to how the process would be done. thank you for your services. More

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Great Buying Experience I was shopping for a new car to lease and looked at several dealers. the shopping experience at Shaker's was great. Friendly salesman who made it easy I was shopping for a new car to lease and looked at several dealers. the shopping experience at Shaker's was great. Friendly salesman who made it easy to lease a new vehicle. He did not try to sell me anything I didn't want. I went in and said what I was looking for and that is what I purchased. I would use this dealer again More

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Complements to Bill Reed I just purchased my 15th vehicle from Bill Reed. Bill is low key, service minded and has always come up with the right solution for me and my family. I just purchased my 15th vehicle from Bill Reed. Bill is low key, service minded and has always come up with the right solution for me and my family. I recommend him, and will continue to buy may cars from him also in the future. More

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My Mustang 2014 I've always been treated like a great customer even AFTER I purchased my vehicles from Shakers Family Ford. Bill Reed is a fantastic salesman. Listens I've always been treated like a great customer even AFTER I purchased my vehicles from Shakers Family Ford. Bill Reed is a fantastic salesman. Listens to exactly what I am looking for and keeps looking until he finds everything to my specifications in a vehicle. Usually customer service drops drastically with many businesses once you purchase the item, with Family Ford that is not the case. They are always at 100% in the entire team at Family Ford right down to Cindy in financing and Linda is service. It's wonderful when I drop my car off Linda always greets me and says hello remembering my name and my car. A true customer service rep. I've been a dedicated customer for many years and will continue to be. I highly recommend Family Ford. More

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Bill was a great sales man & I LOVE my new Escape. My husband and I originally looked at the Explorer, with a 9 month old, I wanted something larger than my current car and safe. Bill had me test drive My husband and I originally looked at the Explorer, with a 9 month old, I wanted something larger than my current car and safe. Bill had me test drive the Explorer and showed me all the different models. My husband and I decided the Explorer was a little to large for me, but I loved the Escape. Bill had no problems showing me different Escapes until I found the one that was perfect for my family. I choose to lease a fully loaded Escape and I could not be happier!!! I want to thank everyone that I worked with from Bill to Manny (the sales manager-who was amazing as well). I would recommend this dealership to anyone! I also had to bring my daughter with us and there was never an issue, which made me love the dealership ever more!! More

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My new Ford Fiesta This is my second car with Shakers and they definitely have consistency in service. The experience was as good or better than the first time. This is my second car with Shakers and they definitely have consistency in service. The experience was as good or better than the first time. More

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Great Place!! I was referred by a family member who has Dealt with Bill Reed for many years. This is who I saw when I went into the dealership. Bill was a gentlema I was referred by a family member who has Dealt with Bill Reed for many years. This is who I saw when I went into the dealership. Bill was a gentleman and very friendly. He answered all my questions and he was very patient and did not rush me in no way. I will refer friends and family to this dealership and send them to Bill Reed. Thanks Bill for everything and I love my Ford Edge. More

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Purchase of a Pre-Owned 2010 Ford Focus This is the third car I've bought from Bill Reed, and that should say plenty. He's knowledgeable and thorough, and he never makes you feel pressured. This is the third car I've bought from Bill Reed, and that should say plenty. He's knowledgeable and thorough, and he never makes you feel pressured. He's supremely friendly and I couldn't possibly recommend him enough. More

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