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Southern Ford

Newport News, VA

4.7
2,971 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

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Top Reviewed Employees

Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
Alicia Chapman-Jones at Southern Ford

Alicia Chapman-Jones

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marshall at Southern Ford

Eddie Marshall

Commercial Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dobson at Southern Ford

Jeff Dobson

Service Director
4.7
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

January 15, 2026

My truck was at the dealership for 2 open recalls. It took about 3 weeks to get the appointment scheduled for the dealership to get me on the calendar. Once there I received excellent customer service More
by momcani21 Verified Customer

Employees Worked With

Alicia Chapman-Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.

January 15, 2026

My experience was great. At one point I had questions and called the service.Advisor which he answered promptly. More
by Jgoodwin181 Verified Customer

Employees Worked With

ELIJAH BOBINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ELIJAH BOBINGER

January 15, 2026

The staff was great, Robert was super helpful and squeezed me in, the work was fast and I was in and out. Great sales rep and definitely worthy of a management position. More
by glizzdogg Verified Customer

Employees Worked With

Alicia Chapman-Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Spangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELIJAH BOBINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Vending Machines