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Southern Ford

Newport News, VA

4.6
3,193 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

Directions

Top Reviewed Employees

Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
JONATHAN SHAFFER at Southern Ford

JONATHAN SHAFFER

ASM
4.8
This rating includes all reviews, with more weight given to recent reviews.
Alicia Chapman-Jones at Southern Ford

Alicia Chapman-Jones

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marshall at Southern Ford

Eddie Marshall

Commercial Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

April 18, 2026

They sent me a letter to schedule recall service. Got that setup. Dropped car off and they called me as soon as it was done. When i went in they had my keys and work order ready. And actually i had t More
by marshallag86 Verified Customer

Employees Worked With

Stephanie Spangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Spangler

April 17, 2026

I had one representative gave me a price in writing and when I had my vehicle fixed, another customer service gave me a different price and it was only two weeks apart so either I was either overcharge or More
by lewism4fla Verified Customer

Employees Worked With

JONATHAN SHAFFER
4.0
This rating includes all reviews, with more weight given to recent reviews.

April 17, 2026

The service department was hard to contact by phone to see if my car was ready. I had to call the sales desk and have them check. Other than that the service department was great. More
by awilding Verified Customer

Employees Worked With

Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Vending Machines