"The easiest buying experience I've had in 20 years "
- Clark family
Bill, Matt, and Robert made the entire experience a pleasure. All the paperwork was handled on the internet and over the phone. When we arrived after a 2.5 hour drive, the vehicle was detailed, full of fuel, and all the paperwork was ready to be signed. We were pleasantly surprised, and we will be back to purchase a truck for my wife when her lease is up. Thanks again guys! Great job! We love the new truck.
"A team of consummate professionals!"
Sean Bergen made buying our new F-150 a pleasure. He listened to our wants and needs and directed us to the right vehicle. He didn't try to strong arm us into something we didn't want. He explained the differences between the trucks and what we could expect from our purchase.
David Griffith made the closing procedure pleasant. He is knowledgeable, friendly and made us laugh. He made the mundane task of signing forms and reviewing terms not only pleasant, but entertaining.
"I had a great experience at Veterans Ford. My husband..."
I had a great experience at Veterans Ford. My husband and I went in the store to meet with Adam Pettis about a Ford F150. He knew exactly what we were looking, explained our options and made sure our purchase was quick and easy. From picking our truck to driving it off the lot was a pleasure. Adam was great to work with. Our finance manager, David Griffith had our paper work all ready for us so it was quick and easy. Bill Smallwood gave us a full and detailed run down of our vehicle before we left the lot. It was the best, easiest vehicle purchase we have ever had. We will absolutely go back to Veterans for our next purchase.
"Great experience all around. Can't say enough good things..."
Great experience all around. Can't say enough good things about the whole team. Best price, easy to get deal done, and quick to complete the entire process.
"I hate to say i have a used car contact....but I do. I..."
I hate to say i have a used car contact....but I do. I always call this dealership when I need to know information about a potential purchase or sell. They give me great advice and a great deal! They have a great inventory and a great sales manager. Thank you for all your help.
"I contacted Veteran's about a Toyota MR2 they had..."
I contacted Veteran's about a Toyota MR2 they had advertised. He sent me videos of the car as I am in the mid-west. Upon receiving the video I contacted him and said I had contacted a mechanic and would have them come out and do a inspection. I asked if there was any need to send him a deposit to hold the vehicle to which he said no that wouldn't be necessary. I had the full understanding that the car would be available for the inspection and if the mechanic said it was a go we would then make the transaction. We just found out that the car had sold and I was told that because I didn't have a deposit to hold the car that it was still up for sale. They said one thing and did another. I guess when dealing with car dealers you really can't trust what they say as I stated that unless the mechanic found something wrong with the car that the sale was a go. I now hope I can cancel the mechanic who is charging 149.00 and I have told others that I would not be interested in the MR2's they had for sale as I thought I had found the perfect car at Veterans. I guess I was wrong and the old saying goes Money talks and your word doesn't matter. I am just very disappointed as I thought after dealing with several dealerships I had found one that was on the Up and Up I was so close to booking flights for my wife and I to Tampa.
Other Employees Tagged:
"What a great experience I had at veterans ford. I had..."
What a great experience I had at veterans ford. I had been to several dealerships and all of them wasted my "time". Then I met Adam at veterans ford, He was very informative, factual, and easy to deal with. Not only did he not waste my "time" he could of been a "watchmaker". He showed me the mustange that fit all my needs. He was thorough and timely in giving me all the information and a great price. I wish I would have started my shopping at veterans instead of spending alot of time getting the run around at other dealerships. Thanks Adam you rock
Other Employees Tagged:
"We had been car shopping (over the internet & driving..."
We had been car shopping (over the internet & driving around) for over 2 1/2 weeks with two young children - it was the most stressful time. We had been from Tarpon Springs to Wesley Chapel looking for a dealership that treated us fairly, gave us a good deal on a car and gave us excellent trade in value. It seemed like an impossible task. We had been to multiple dealerships that were horrible. We had been looking for a used or new car and just basically wanted to find a dealership that treated us fairly.
That all changed for us when we went to VETERAN'S FORD in Tampa, FL. This is a car dealership unlike any other. From the front receptionist back to the service department- Everyone was nice. Even my kids didn't mind being there- they seemed to enjoy it - wow! I have never seen a car dealership like this one. BILL SMALLWOOD (internet sales) was the first person I had emailed about what we were looking for. He was personable and took the time to find a car that fit us best. Then there was our incredible car salesman GARY NOONAN. Gary Noonan was the MOST courteous and engaging salesman I've ever had the pleasure of doing business with. He really seems to care about working together to get the best/fairest deal. LORENZO PENA (used car manager) was a real joy to work with as well. Usually the managers are the high pressure of the business but Lorenzo Pena was very genuine about getting us the best deal they had to offer. Even finance department DAVID GRIFFITH was incredible!
VETERAN'S FORD in Tampa was the only dealership that offered us the MOST trade in value. They are incredibly COMPETITIVE with their pricing and gave us a phenomenal price on the car we purchased (16K on a 2008 Ford Edge SEL - not a typo :) From the first moment we walked into Veteran's Ford we received a warm welcome. There is a relaxing atmosphere (no stuffy salesman offices) only an area that is open and inviting. We were not bombarded by over worked sales staff. The dealership’s location is off the "beaten path" (not on a street with any other dealerships) and so is its special care they give their customers. This dealership is a real gem. Any person/family wanting to find the very finest dealership in the Bay area will find it at VETERAN'S FORD. We’ve bought many cars over the years but VETERAN'S FORD by far was the BEST experience we've ever had! I look forward to doing business again in the future with this dealership.
Other Employees Tagged:
Gary Noonan, Lorenzo Pena