
William Sparks
Assistant Parts & Service Manager/Warranty Claims Specialist
Mercedes-Benz of Atlantic City
6623 E Black Horse Pike
Egg Harbor Township, NJ 08234
18 Reviews
Write a Review18 Reviews of William Sparks
July 28, 2025
Very responsive and car was delivered back to me on time. Also a loaner car was available Also a loaner car was available More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
July 22, 2025
Great customer service and always available when we really need them. Thorough communication and always listen to our concerns. really need them. Thorough communication and always listen to our concerns. More
Other Employees Tagged: Kevin Rossi, Kelvin Do
June 28, 2025
Great service for my convertible and the video that arrived on the next day walking me through the work performed was incredible. Great customer service - Thank you so much!! arrived on the next day walking me through the work performed was incredible. Great customer service - Thank you so much!! More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
June 15, 2025
The service advisor was excellent and very knowledgeable. Great service and very professional. Thank you Great service and very professional. Thank you More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
June 14, 2025
Towed our car while on vacation and the dealership got us back up and running. Only missed one day from our vacation while a computer glitch was dx and repaired. Yea! back up and running. Only missed one day from our vacation while a computer glitch was dx and repaired. Yea! More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
March 15, 2025
They were absolutely efficient and accommodating to a walk in with no appointment!!! Thank you walk in with no appointment!!! Thank you More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
March 14, 2025
The employees who check you in and out were very thorough and pleasant. Mark, the Shop Foreman, was diligent in diagnosing and repairing two repairs. He even took the time to take a ride with me to "hear th and pleasant. Mark, the Shop Foreman, was diligent in diagnosing and repairing two repairs. He even took the time to take a ride with me to "hear the noise". Gabby, my Service Advisor, kept me informed the entire time on the progress of the repairs. Bill, the Asst Parts & Service Manager, was also instrumental in making this process run smoothly. I've purchased three vehicles from this dealership and the service department is a major factor in that decision. Keep up the good work!! More
Other Employees Tagged: Jonathan Batt, Mark Dunnigan, Gabrielle Mejias
March 11, 2025
Great team. Very responsive. Gabby is very good about keeping me informed. Technical team did what was necessary Very responsive. Gabby is very good about keeping me informed. Technical team did what was necessary More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
February 10, 2025
was emergency visit. New car had engine warning light on Very well taken care of Everybody was so nice and helpful New car had engine warning light on Very well taken care of Everybody was so nice and helpful More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, Gabrielle Mejias, Jessica Petrane
February 08, 2025
Gabrielle was awesome. She made sure I got all the help that I needed and she did everything in her power to make sure I was comfortable while my car was being serviced She made sure I got all the help that I needed and she did everything in her power to make sure I was comfortable while my car was being serviced More
Other Employees Tagged: Mark Dunnigan, Kevin Rossi, Leo Fasola, Kelvin Do, David Van Newenhizen, Gabrielle Mejias, Jessica Petrane



