William Tejada | Page 2

I been trading at Galpin for several years because of the outstanding customer service I’ve experienced from salespeople like William Tejada. His knowledge and expertise has always made our experience comple outstanding customer service I’ve experienced from salespeople like William Tejada. His knowledge and expertise has always made our experience completely satisfying which why we always refer friends and family to Galpin! More

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They were awsome and they even worked with what we had and are credit and the situation we were in and are credit and the situation we were in More

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Awesome salesman very understanding was very pleased with his service will be coming back here his service will be coming back here More

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Galpin was great as always. Staff was friendly and inmaculate. William was patient and outgoing. Got us a good deal on the vehicle that we wanted and everyone came out happy. Ev Staff was friendly and inmaculate. William was patient and outgoing. Got us a good deal on the vehicle that we wanted and everyone came out happy. Everything was quick and to the point. Will come back to William form my next purchase. More

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We’ve been a ford family for about 12 years and we just got our 9th car with the help of William Tejada. Always a pleasure working with him, he’s not just a salesman he’s become a family friend. Always pro got our 9th car with the help of William Tejada. Always a pleasure working with him, he’s not just a salesman he’s become a family friend. Always professional and giving the best service possible. More

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Great dealership and also great guy William he’s very helpful is my second truck I bought with him definitely I’ll come back again thank you William helpful is my second truck I bought with him definitely I’ll come back again thank you William More

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William was really helpful in explaining all paperwork we needed and he was so patient.our process specifically took a few months because we were apart of a program but William always called every few weeks needed and he was so patient.our process specifically took a few months because we were apart of a program but William always called every few weeks to check in and update us. Overall he made it a fun and easy experience More

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I love this dealership, has many programs that offer discounts on your purchase. Warranty for their cars is amazing. The is a dinner within the dealership, food was delicious and service is excellent. M discounts on your purchase. Warranty for their cars is amazing. The is a dinner within the dealership, food was delicious and service is excellent. My dreams of buying my dream car came true! More

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Reached out to William after seeing all his positive reviews. He was consistently kind & kept in touch & not pushy. 3 positives. But the experience via Galpin was a slimy as xxxx.. I knew which exact reviews. He was consistently kind & kept in touch & not pushy. 3 positives. But the experience via Galpin was a slimy as xxxx.. I knew which exact truck & packages I wanted. He began the search to see what he can do for me. The selection Galpin had in stock was quite pitiful for being the #1 Ford dealer in US. They had 2 trucks available in a Lariat model. Ok. He called back a few hours later saying he might have found 1 in Texas. Figuring out if they can trade for it. Find out it’s not available. He says give me until end of day to find something. Calls at end of day saying only way to get me the truck I want & with the current “employment discount* promo is to order the exact truck I want from the Ford factory but will take minimum 12-16 weeks to get it. I said I’m not a fan of that option. But let me sleep on it. We’ll connect in the morning. I immediately went online and searched 15 southern California Ford dealerships inventory. Low and behold. 2 dealers - 3 trucks I’m looking for! I call them both. Start discussing options and what I need. They both send window sticker and pricing. We agree to discuss in the morning once I decide. Here’s the SLIMY part. William calls me first thing in the morning to check in and see if I made a choice. I tell him I’ve found 2 dealerships not far with the truck I want. Asked why I had to do his job. He acknowledged that GALPIN was aware of one of the dealerships yesterday! Didn’t mention to me because his supervisor sent a text to that dealership asking if they’d do a trade and the reply is “ask me Sunday”. Mind you- this is before I contacted the non Galpin Dealership. The supervisors didn’t call the place and try to make a deal knowing their client is ready to buy a $80k truck. Nor did they say “Hey, we can’t get this truck for you, but this place can. We wish it was us selling it but they have it go buy the truck!” They were hoping I’d never find out about the option, or could lose the opportunity just so THEY could MAAAAYBE make the sale. Slimy. As. xxxx. Awful. Management. So when I called William and his management out, I explained I’ve done all the work. the other dealership was helpful friendly willing to deal and all via docu-sign without me having to come in (Galpin wouldn’t allow this either) I told William. I don’t want to buy from Galpin after the xx and slime his supervisor pulled. Lack of transparency as well. She killed his commission and the deal. I thanked William and bought the truck from the other dealership. Happy customer. Galpin knows they’re the biggest but sooner or later bad management and ownership drips down and kills businesses. Customers are spending hard earned money and expect some kind of quality ethical treatment. It’s not a hard ask. shop elsewhere out of LA, You’ll be much happier with the entire experience. More

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William Tejeda is an honest patient sales man. I have never met a salesperson who wasn’t pushy and or aggressive to try to make a deal. Thank you for working with us and making us happy customers. I have never met a salesperson who wasn’t pushy and or aggressive to try to make a deal. Thank you for working with us and making us happy customers. I will refer my friends and family to you More

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