Winfred James

The entire service manager staff seem to be excellent customer care representatives. In over 10 years as a customer, I have never had a bad moment with one of them. Most recently, David Dyer took care o customer care representatives. In over 10 years as a customer, I have never had a bad moment with one of them. Most recently, David Dyer took care of my needs and did perfectly. The technician who worked on my car appears to have done exceptionally well as it is now driving, nearly like when it was new. More

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I found them courteous, friendly, skilled and quick. I have only taken my Murano to Gunn, and they get it right every time, to my satisfaction. Recommend. I have only taken my Murano to Gunn, and they get it right every time, to my satisfaction. Recommend. More

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Winfred James provided exceptional service on my heater valve repair. He was professional, communicative, and efficient, ensuring my car was fixed perfectly. Highly recommend working with Winfred and the G valve repair. He was professional, communicative, and efficient, ensuring my car was fixed perfectly. Highly recommend working with Winfred and the Gunn Nissan team! ​Would you like me to generate a shorter version for a text survey? More

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Great place. I have recommended this place. to several friends. This is the third time I have my car serviced here. Prompt, polite and effective service. I have recommended this place. to several friends. This is the third time I have my car serviced here. Prompt, polite and effective service. More

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Josh did a very good job getting me scheduled (and later rescheduled) for maintenance services…. rescheduled) for maintenance services…. More

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I have interacted with Gunn throughout many years and have always received a warm and positive experience...work on my truck completed right the time. Thanks have always received a warm and positive experience...work on my truck completed right the time. Thanks More

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Pricing was upfront which i appreciated. Some surprise repairs did come up but knew it was somewhat to be expected overall great service. Some surprise repairs did come up but knew it was somewhat to be expected overall great service. More

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Took my car in for a few repairs, and I couldn’t be happier with the experience. They quickly diagnosed the issue, completed the repairs fast, and had my car back to me in no time. Every interaction wi happier with the experience. They quickly diagnosed the issue, completed the repairs fast, and had my car back to me in no time. Every interaction with the staff was friendly and professional. Highly recommend! More

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Service department makes it easy to get the work done that my vehicle needs. Easy to do business with. that my vehicle needs. Easy to do business with. More

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The service I’ve received for my 2018 Nissan NV3500 SL {my dog mobile} can best be described as fantastic. Between the customer and the service department, you have service advisors. To the customer, the {my dog mobile} can best be described as fantastic. Between the customer and the service department, you have service advisors. To the customer, the service advisor represents the dealership and, more specifically, the service department. So, service advisors are in a very important and pivotal role. As with any team, you’re only as good as the players (and the chemistry of the players) on the field. This analogy brings me to my final point. You have a service advisor named Winfred James. This young man is the consummate professional. He does his job with honesty, integrity, grace and compassion. Not only have I’ve dealt with him regarding my vehicle, I’ve watched him diffuse some pretty tenuous situations. He is the embodiment of professionalism and one of the main reasons my next Nissan will be purchased from GUNN. More

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