Winfred James
Winfred James at Gunn Nissan

Winfred James

Service Advisor

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

Contact Me
4.9
36 Reviews
4.9

36 Reviews

Write a Review

36 Reviews of Winfred James

October 06, 2026

Dealership Rating
Employee Rating

Yes! Winfred was super nice and patient. I had to undergo surgery while my car was having diagnostics completed and being repaired and I got the "take you More

by jbell113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Garcia

Oct 06, 2026

Gunn Nissan responded

Thank you so much for sharing such a thoughtful review! We’re incredibly glad Winfred and Joshua made you and your husband feel comfortable and cared for throughout the entire process. We’re especially happy our team could give you the time and understanding you needed while you recovered. It means so much that your positive experience with Gunn has continued over the years, even with a vehicle purchased elsewhere. Thank you for trusting us with your Rogue and for allowing us to continue providing the kind of service you deserve!

September 25, 2026

Dealership Rating
Employee Rating

Concern, listen, care about customer concerns, guide to service that will fit within budget. Stayed in contact. More

by mthomas1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Gunn Nissan responded

Thank you for the kind review! We’re glad our team took the time to listen to your concerns, understand your needs, and help guide you toward service options that fit your budget. Staying in communication and making sure our customers feel heard and cared for is important to us. We truly appreciate your business!

Sep 28, 2026

mthomas1952 responded

okay

August 21, 2026

Dealership Rating
Employee Rating

All the staff were very helpful, especially Mr Mathew Knox. He sold me the first truck, but it had transmission problems, but he went beyond for my needs and found me another truck which I like very much More

by kicho1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Aguilar, Matthew Knox , Thank you Mathew and Marc, you guys a really professional at what you do at Gunn Nissan. May God bless you all.

Aug 25, 2026

Gunn Nissan responded

Thank you, Juan, for sharing such a wonderful review! We’re glad Matthew Knox went above and beyond to help find you another truck that better met your needs, and that Marc was able to assist with your financing. We truly appreciate your trust in Gunn Nissan and your kind words about our team. Enjoy your new truck!

July 16, 2026

Dealership Rating
Employee Rating

Excellent service! Friendly staff. Nice accomodations. Fair pricing. They kept me informed throughout the process. More

by rhondaminten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Gunn Nissan responded

Thank you for your wonderful review! We're so glad to hear you had an excellent service experience with our friendly team. It's great to know you appreciated our comfortable accommodations, fair pricing, and consistent communication throughout the process. We truly value your trust and look forward to providing you with the same great service again at your next visit!

June 19, 2026

Dealership Rating
Employee Rating

Great Service all about the customer satisfaction management is great it shows they care about there people and they take care of the customers More

by Rodney Dryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Gunn Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and felt our commitment to customer satisfaction. Our management team and staff work hard to create an environment where both our employees and customers feel valued and cared for. It's wonderful to know that dedication came through during your visit. We truly appreciate your feedback and thank you for choosing Gunn Nissan. We look forward to serving you again in the future!

May 13, 2026

Dealership Rating
Employee Rating

The entire service manager staff seem to be excellent customer care representatives. In over 10 years as a customer, I have never had a bad moment with one of them. Most recently, David Dyer took care o More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dyer , Driver to/from my home was perfect, too.

May 13, 2026

Gunn Nissan responded

Thank you for your incredible loyalty and kind words! It means so much to hear that after more than 10 years as a customer, you’ve consistently had such positive experiences with our service team. We’re especially glad David Dyer took great care of your recent visit and that your vehicle is driving like new again. We truly appreciate your trust and support!

April 24, 2026

Dealership Rating
Employee Rating

I found them courteous, friendly, skilled and quick. I have only taken my Murano to Gunn, and they get it right every time, to my satisfaction. Recommend. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Gunn Nissan responded

Thank you for your kind words and recommendation! We’re thrilled to hear you’ve consistently had courteous, friendly, and efficient service with your Murano. Earning your trust means a lot to us, and we’re proud to keep getting it right every time. We truly appreciate your loyalty and look forward to serving you again!

January 25, 2026

Dealership Rating
Employee Rating

Winfred James provided exceptional service on my heater valve repair. He was professional, communicative, and efficient, ensuring my car was fixed perfectly. Highly recommend working with Winfred and the G More

by SCOTTS Armada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Gunn Nissan responded

Thank you for the fantastic review! We’re thrilled to hear that Winfred James provided exceptional service during your heater valve repair. His professionalism, clear communication, and efficiency are exactly what we strive for. We’re glad your vehicle was repaired perfectly and that you felt confident throughout the process. We truly appreciate the recommendation and look forward to serving you again at Gunn Nissan!

January 24, 2026

Dealership Rating
Employee Rating

Great place. I have recommended this place. to several friends. This is the third time I have my car serviced here. Prompt, polite and effective service. More

by amiramhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Gunn Nissan responded

Thank you for the wonderful feedback! We truly appreciate your continued trust in our service department and are honored that this is your third visit with us. It means a lot to know you’ve recommended us to friends as well. Providing prompt, polite, and effective service is always our goal, and we’re glad our team continues to deliver. We look forward to taking care of your vehicle for many visits to come!

November 07, 2025

Dealership Rating
Employee Rating

Josh did a very good job getting me scheduled (and later rescheduled) for maintenance services…. More

by G-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Gunn Nissan responded

Thank you so much for sharing your experience! We’re glad to hear that Josh took great care of you and made scheduling and rescheduling your maintenance visit smooth and easy. We’ll be sure to share your kind words with him and the team!

1
...