Wing Yip | Page 7

Amazing Service These folks are amazing: friendly, helpful, knowledgeable. I researched all of the Subaru dealers in the area and a few other states. We will return h These folks are amazing: friendly, helpful, knowledgeable. I researched all of the Subaru dealers in the area and a few other states. We will return here when we decide to purchase another vehicle. More

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Five Stars for Wing at Five-Star Subaru Was looking for a closeout on a 2018 Outback and was browsing through the online inventory at Subaru of Grapevine because it was the closest Subaru de Was looking for a closeout on a 2018 Outback and was browsing through the online inventory at Subaru of Grapevine because it was the closest Subaru dealership. After asking a question using the "Chat" function, I was contacted by Wing Yip, Internet Sales Specialist. We scheduled an appointment, but by the time I arrived, I had concluded that the Outback I was seeking was not in stock so had planned to go on to another dealership. Nevertheless, Wing magically produced (Carbonaro Effect?) an Outback that was not included in the online inventory but that met my specifications as to equipment and interior and exterior colors. The price was reasonable (though it included a couple of those extra-sticker-off-to-the-side dealer add-ons that everyone says you should complain about when you buy a car--at least these were practical add-ons, NOT undercoating or paint sealant). But the most impressive part was Wing's knowledge of the operational aspects of the vehicle. He provided a thorough orientation to all the buttons, screens, levers, and knobs and made himself available for any additional or future questions. I found him to be impressively responsive and helpful. Since it was a cash purchase, the visit to the office of the finance officer (Jamie, I think) was relatively painless, except for the part where she relieved me of my life savings. More

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Wing Yip Came to Subaru of Grapevine looking to buy a new Forester. Met Wing Yip and explained to him that I would be buying either a 2018 Subaru Forester or Came to Subaru of Grapevine looking to buy a new Forester. Met Wing Yip and explained to him that I would be buying either a 2018 Subaru Forester or a Kia Sorento. He explained to me in detail how good the Forester is, compared to the Sorento. Took me on a test drive, demonstrated to me the various high tech safety devices about the Forester, and by the end of the day I was pretty impressed with the new Forester. Wing took his time to explain and answered every question I had. No doubt he is one of the best assets this dealer has. Thanks Wing! Mr. Eddie Robles More

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Great experience! We had an easy time working with the folks at 5 Star Subaru purchasing a pre-owned car for my daughter’s first car. They appeared open and honest with We had an easy time working with the folks at 5 Star Subaru purchasing a pre-owned car for my daughter’s first car. They appeared open and honest with all our questions and were very helpful explaining car features. I felt very comfortable purchasing from them. More

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excellent service The service we received from our sales person, Wing Yip was absolutely excellent. I would definitely recommend him if you are thinking of buying a Sub The service we received from our sales person, Wing Yip was absolutely excellent. I would definitely recommend him if you are thinking of buying a Subaru from Subaru of Grapevine. He’s not the only friendly and helpful person. Everyone working there provided excellent customer service. I would highly recommend this dealership. I love my new Subaru.😊 More

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Wing is Awesome Wing was fantastic. He went above and beyond to take care of me by answering any questions that I had. He added in extras to the vehicle as a bonus an Wing was fantastic. He went above and beyond to take care of me by answering any questions that I had. He added in extras to the vehicle as a bonus and most of all the guy is dedicated and came in on his day off to make the sale. Way to go man. More

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Dedicated to earning my business I believe I’m sometimes difficult to work with especially with high dollar purchases. Wing was cooprittive in whatever form I needed it from him, be i I believe I’m sometimes difficult to work with especially with high dollar purchases. Wing was cooprittive in whatever form I needed it from him, be it a stock check or price check. He was very responsive and easy to work with. my only complaint is that I didn’t get my car for free! But nonetheless I’m very happy with my purchase as he makes sure that I’m satisfied even after my purchase! More

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Excellent service Overall it was a great experience buying my first car. Whether being their choice of inventory or the way they make you feel comfortable at the dealer Overall it was a great experience buying my first car. Whether being their choice of inventory or the way they make you feel comfortable at the dealership, everything is top notch. Wing Yip has been excellent and I would definitely recommend him. More

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Great experience Honest/friendly folks to deal with. They were not pushy. They truly go out of their way to ensure the customer gets what they want. Honest/friendly folks to deal with. They were not pushy. They truly go out of their way to ensure the customer gets what they want. More

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Good honest transaction I bought an Acura from this dealer. They were honest in their dealing. I got a good deal from them. They were also very efficient in closing the deal. I bought an Acura from this dealer. They were honest in their dealing. I got a good deal from them. They were also very efficient in closing the deal. I worked with Dustin and Wing and both were outstanding. Wing is very knowledgeable about cars and even an Acura that is not commonly sold at this Subaru dealership. Freddie in the business did not do any hard sell on extra warranties. Overall, I'll buy from them again. More

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