2 Reviews
Write a Review2 Reviews of Winnie Tauala
November 07, 2026
My only negative is the check in process. After leaving my car I was escorted into the service counter area where I stood waiting to be helped. I observed 4 agents at stations to my right a After leaving my car I was escorted into the service counter area where I stood waiting to be helped. I observed 4 agents at stations to my right and one agent to my left. The 4 were not helping anyone (they were busy looking at their computer) and the person to my left did have someone she was helping. I stood there wondering who was going to help me. No one said a word and it was uncomfortable wondering if anyone even saw me. Finally the agent to my left was finished helping the customer and called me to her station. It would have been nice if someone would simply say "we will be with you shortly". Someone should at least acknowledge I was standing there. Otherwise the young lady did a good job taking care of my service. Also, 1 1/2 hour for an oil change??? More
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