Wylie Nelson | Page 12

Buyer Beware! I went to check out a 2020 Ford F150 advertised as a Certified Preowned vehicle. I worked with Wylie who was great. We get to the numbers and they ad I went to check out a 2020 Ford F150 advertised as a Certified Preowned vehicle. I worked with Wylie who was great. We get to the numbers and they added $4700 as dealer add ons!!! Claimed that it was the warranty! So the price they advertised online was bait and switch? I walked out and I will acknowledge that after sometime I contacted Wylie and his manager Tony Aguirre reached out stating that they can do internet price plus TTL. Keeping the warranty. So I appreciate that they worked with me there. I already had preapproval with my bank but I let Tony know that if he can get me a competitive rate we can talk about financing with Ford. We agreed on price and I pointed out that I live over an hour away. I wanted to do the finance application online so that I can come in and simply sign. Tony responded that they have a process and that I have to be there in person to go through finance. I let him know that I just want my rate before I walk in. I don’t want warranties I’m already preapproved but Tony said it was their process and that they already discounted the car. Which they really didn’t.. they took off their “add ons”. I asked told him I didn’t want to be shot gunned and if he could just send my application to Ford finance specifically I would appreciate it. My credit score is 800 I already had a preapproval with my bank. He said “no sorry” I asked “can you just submit it for me? Or if you want send me a purchase order and I can bring a cashiers check” he responded “no you have to give me a chance to finance in person” and I told him that I would but I didn’t want to be sent to a bunch of banks. I just want my terms before making yet another hour drive. Tony responded verbatim “I already helped you out with the price and let me put it to you this way. I WON’T submit it for you. You have to come in.” With a heavy accent on the WON’T. I guess since he WON’T submit my application how I asked then he WON’T earn my business. Beware of the $4700 add on fees! Tony if you’re reading this… your automotive group has an online application on your website for a reason. More

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