Xailynne "Zay" Perez

I have purchased 3 Subarus from LM. I drive from Nashville to shop there for a reason—I always have a great experience. The most recent was, by far, the best. Zay made our purchase expe I drive from Nashville to shop there for a reason—I always have a great experience. The most recent was, by far, the best. Zay made our purchase experience well worth the 2-hour drive. Everyone was very kind and patient with our decision-making process. We will be back when we are ready for the next purchase. More

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I have had the best experience with the service department and I love my old Subaru Outback. It was time for a new car. I immediately knew it would be a Subaru from Lander’s McClarty. Zay was an ad department and I love my old Subaru Outback. It was time for a new car. I immediately knew it would be a Subaru from Lander’s McClarty. Zay was an added bonus. She was very professional and not a pushy salesperson. Btw Brady from service was great too! More

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We always enjoy our time at Landers McLarty Subaru! Everytime we come in we are greeted with a handshake and a smile, whether it’s coming in for an oil change or discussing a trade. Would recommend to Everytime we come in we are greeted with a handshake and a smile, whether it’s coming in for an oil change or discussing a trade. Would recommend to anybody! More

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Xai is the absolute best around, best experience I've ever had at a dealership! 10/10 would recommend her to anyone looking to get a new or used car ever had at a dealership! 10/10 would recommend her to anyone looking to get a new or used car More

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I had one of the best car buying experience working with Al Hampton, Chancey and the Subaru team! Im excited about my new car purchase andchighly recommend anyone looking to purchase a vehicle to check out Al Hampton, Chancey and the Subaru team! Im excited about my new car purchase andchighly recommend anyone looking to purchase a vehicle to check out the Subaru team. Not only do they have excellent deals but they have the ability to put you into a vehicle that holds it's value and highly dependable! More

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Fast efficient thru entire process - sale to final paperwork. Had a vehicle that exceeded expectations. paperwork. Had a vehicle that exceeded expectations. More

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It was a pleasure working with Xay. She was professional, pleasant, and super helpful throughout the entire process! Love working with her and appreciate all she did. She was professional, pleasant, and super helpful throughout the entire process! Love working with her and appreciate all she did. More

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Best car buying experience yet! This is our first Subaru and we were very pleased by the experience and the great people at the dealership. Everyone was really helpful and knowledge This is our first Subaru and we were very pleased by the experience and the great people at the dealership. Everyone was really helpful and knowledgeable and a pleasure to chat with. LOVE my new Outback! More

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This is my company car and I wanted to try a Subaru. When I first walked into the dealership, I met Xai and she was welcoming and professional. The process took 2 months and always keeping me updated wi When I first walked into the dealership, I met Xai and she was welcoming and professional. The process took 2 months and always keeping me updated with the progress, once complete she was very thorough with all the details about the Subaru Forester. Thank you Xai - this was a fun experience. More

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My recent experience with Landers McLarty Subaru was incredibly frustrating and left me feeling deceived. Despite expressing my interest in a specific vehicle and reserving an appointment that afternoon incredibly frustrating and left me feeling deceived. Despite expressing my interest in a specific vehicle and reserving an appointment that afternoon, the sales team failed to inform me that the vehicle was not truly reserved until I paid a deposit. As a result, the car was sold to someone else over the phone within a few hours. This lack of professionalism and disregard for my needs as a customer was deeply disappointing. The sales representative did not ask enough questions about my intentions to buy and assumed I was only interested in a test drive, even though I live out of state. It is clear that the dealership's primary focus is making a sale, rather than providing quality customer service. This lack of integrity and attention to customer needs is disheartening. Selling the car I had reserved without giving me the opportunity to purchase it is completely unacceptable and shows a complete disregard for customer loyalty and satisfaction. I wasted time and resources preparing to buy the car, only to have it snatched away without any consideration for my needs. I strongly caution anyone considering purchasing a vehicle from Landers McLarty Subaru to proceed with caution. Their failure to ask important questions, misleading communication about vehicle reservations, and ultimately selling the reserved car without consideration for me as a customer have left me dissatisfied and frustrated. I cannot recommend this dealership to anyone looking for a trustworthy car-buying experience. More

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