Xavier Troupe

My salesperson was knowledgeable, professional, and made the entire process stress-free. The entire team was friendly and responsive, making me feel valued as a customer. They were honest and transparent wi the entire process stress-free. The entire team was friendly and responsive, making me feel valued as a customer. They were honest and transparent with the pricing and didn't use any high-pressure tactics. They worked with me to find a car that met my needs and budget, and it didn't take long at all. More

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Xavier was awesome! He was the Rock and orchestrator of a special situation I had in being able to buy our new car. My wife had major surgery’s that caused me to take a He was the Rock and orchestrator of a special situation I had in being able to buy our new car. My wife had major surgery’s that caused me to take a dental from my job to give her 24/7 care. It was very hard for us, God let us have savings built up to make it thru, however, not everyone got paid for bills due to high medical and RX bills made us have to redirect. Xavier, Charlie and Ben saw through the business side of things and leaned on the human side. They helped me make a lady who has gone thru xxxx and back the last 2 years, smile and cry when Cavier delivers our car on a Saturday. What a life moment that only happens far not enough in this world we live. The guys went the extra distance! You can believe and trust in Xavier, Ben and Charlie to make your dreams come true, even when you think they are bleak. Great job to the Russ Darrow Waukesha KIA family. 5 star group! Thank you, Sincerely, Dave Sjurson Juneau, WI More

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Xavier was great to work with. He was very helpful and provided great information. He is very honest. We enjoyed working with him He was very helpful and provided great information. He is very honest. We enjoyed working with him More

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This is my 2nd time leasing from them. Always a pleasant experience along with great customer service. Always a pleasant experience along with great customer service. More

by Mochancd Verified Customer Verified Customer

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This will be the place I go to for all my future vehicles. I was really happy with how professional and knowledgeable Xavier and the manager Ben were. Even Charlie was very helpful and friendly with vehicles. I was really happy with how professional and knowledgeable Xavier and the manager Ben were. Even Charlie was very helpful and friendly with our paperwork and making sure we were satisfied with our process and purchase! More

by EKOELBL3487 Verified Customer Verified Customer

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Excellent! Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here More

by DFRANK6320 Verified Customer Verified Customer

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SKYLER in the Service Dept has been EXCEPTIONAL to work with..Sshe has listen to my questions and has help me navigate thru all the new technology that my new car has without rushing thru it. with..Sshe has listen to my questions and has help me navigate thru all the new technology that my new car has without rushing thru it. More

by sbeischer0 Verified Customer Verified Customer

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Excellent service and Xavier was awesome teaching me all about my new car. That is why I always go back to Russ Darrow Kia about my new car. That is why I always go back to Russ Darrow Kia More

by SNACKERG Verified Customer Verified Customer

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Salesperson was amazing and went out of the way to help us out. Recommend him again. us out. Recommend him again. More

by BBEYER273 Verified Customer Verified Customer

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No hassle, great people to work with. No xx and got the car our family was looking for No xx and got the car our family was looking for More

by CMADSEN088 Verified Customer Verified Customer

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