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Xavier White

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Xavier White

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Xavier White | Page 12

Sales Consultant

Star Auto Mall 512

3439 Bath Pike
Bethlehem, PA 18017

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4.4

205 Reviews

Overview Reviews (205) Inventory (166)

4.4

205 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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205 Reviews of Xavier White

December 25, 2021

Dealership Rating

Employee Rating

Service department lacks in communication and service. Salesman and parts guys were absolutely wonderful to deal with. Salesman and parts guys were absolutely wonderful to deal with. More

by brad.ravert

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ted

Helpful 0

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Jan 11, 2022 -

Star Auto Mall 512 responded

Brad, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Robinson General Sales Manager (484) 898-8100

December 17, 2021

Dealership Rating

Bad customer service. Dropped my car off for an oil change and to have my tire looked at and they didn’t look into the tire at all. When I came to pick it up 6 days later, I had to spend 15 minutes wal change and to have my tire looked at and they didn’t look into the tire at all. When I came to pick it up 6 days later, I had to spend 15 minutes walking around the property to find the car myself. Very unprofessional. More

by Giants56

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Helpful 0

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Jan 03, 2022 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Robinson General Sales Manager (484) 898-8100

December 13, 2021

Dealership Rating

Employee Rating

The service on my car was not too expensive and everyone was very friendly and helpful. was very friendly and helpful. More

by sh

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Dec 13, 2021 -

Star Auto Mall 512 responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

December 09, 2021

Dealership Rating

Employee Rating

Xavier was really awesome to work with right to the point got me payments that I wanted and then I wanted and into a car that I enjoy driving got me payments that I wanted and then I wanted and into a car that I enjoy driving More

by dbarwick87

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Dec 10, 2021 -

Star Auto Mall 512 responded

It's fantastic to hear that Xavier provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Star Auto Mall 512!

December 01, 2021

Dealership Rating

Employee Rating

It was Fast easy and GREAT ! Also they had Absolutely great customer service ‼️‼️ Shop here great customer service ‼️‼️ Shop here More

by F.cantave20

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Emmet Obyrne, Yarileen Padilla, Parvaz Ramin, Neileen Rivas, Alberto Rodriguez, Luis Santana

Helpful 0

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Dec 01, 2021 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 28, 2021

Dealership Rating

Employee Rating

Not professional at all. There is so much wrong with the car I purchased that wasn't mentioned. Will be returning it due to all the problems and lack of communication from the sales guy I had. Was told 2 da car I purchased that wasn't mentioned. Will be returning it due to all the problems and lack of communication from the sales guy I had. Was told 2 days in a row that I'd receive a call back. Never got that. More

by littleayeka40

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Paul

Helpful 0

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Dec 15, 2021 -

Star Auto Mall 512 responded

Thank you for your feedback. We're sorry to hear about your experience and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Robinson General Sales Manager (484) 898-8100

Dec 16, 2021 -

littleayeka40 responded

No point. I took my business elsewhere and git a better car for alot cheaper and nothing wrong with it. Guess my 21k purchase wasnt worth a key fob.

November 21, 2021

Dealership Rating

Employee Rating

Very friendly staff, all my questions were answered, I am extremely happy with my purchase . extremely happy with my purchase . More

by Andrevogel97

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 22, 2021 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

November 19, 2021

Dealership Rating

Employee Rating

I wouldn't recommend. They never disclosed what was wrong with the car. It's over 4 grand maybe more to fix plus the car costed 3800. Very bad customer service. I took car back for what I heard the sounds. K with the car. It's over 4 grand maybe more to fix plus the car costed 3800. Very bad customer service. I took car back for what I heard the sounds. Kept saying nothing wrong and it was as is. Than finally air bag and window and wiring were messed up. They refused to fix for nothing and window is dealer only. It's just very bad service More

by tinamwickizer

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Helpful 0

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Nov 19, 2021 -

tinamwickizer responded

Very bad service. Lied and never disclosed what was wrong and wouldn't fix what was wrong nor return my money. Kept saying as is and so on. They ripped me off, never deal here. I want my money returned and my money returned for what I had to spend.

November 18, 2021

Dealership Rating

Employee Rating

Great choices, great sales ppl and service! I would definitely recommend Star to anyone who asks. definitely recommend Star to anyone who asks. More

by joe_ragozino

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 19, 2021 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Joe! We thank you for choosing Star Auto Mall 512!

November 16, 2021

Dealership Rating

Employee Rating

Xavier is the BEST! I needed a car ASAP and he delivered! Honest, genuine and amazing. Thank you Xavier!!!!! Honest, genuine and amazing. Thank you Xavier!!!!! More

by dgaeta753

Recommend Dealer

Yes

Helpful 0

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Nov 17, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Xavier and our team here at Star Auto Mall 512 are glad to have you as a customer.

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