Yahsiah Mays
Yahsiah Mays at Conicelli Toyota of Springfield

Yahsiah Mays

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.8
40 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

10 yrs, 8 mos

4.8

40 Reviews

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40 Reviews of Yahsiah Mays

May 25, 2025

Dealership Rating
Employee Rating

Making the appt took 3 phone calls in addition to setting it on you website. The first 2 callers claimed neither I nor the rav4 had ever been to Conicelli. I was told after I dropped off that I had no appt a More

by MM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

MM, sorry to hear about the confusion with your recent service visit. I shared your concerns with our service managers so that we can avoid situations like this in the future. We appreciate your business. Paula d., Customer Relations

May 23, 2025

Dealership Rating
Employee Rating

Fixed my problem with my tire quickly and efficiently. Associate was professional and nice. Would recommend getting car repaired there. More

by splat529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate the recommendations too! Paula d., Customer Relations

May 10, 2025

Dealership Rating
Employee Rating

Excellent service: excellent technicians and staff. I was kept updated on timing and cost, and here's my 15-year-old car approaching 100,000 miles and still running beautifully. More

by sforres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Conicelli Toyota of Springfield responded

We appreciate this great review and positive feedback. Thank you for your continued business! Paula d., Customer Relations

April 26, 2025

Dealership Rating
Employee Rating

Everything leading up to, during the service visit, and post service advisement went fine and went as expected. More

by spadea98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

April 26, 2025

Dealership Rating
Employee Rating

Conicelli customer Service is always excellent. And the staff is very friendly and explains things very well. More

by PROFWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

Apr 28, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

April 11, 2025

Dealership Rating
Employee Rating

I waited for five hours at the dealership with minimal updates about what was going on. If they had been up front, I could have taken the shuttle or found a ride home. Instead, I waited 2.5 hours to be to More

by sweetpea7404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 14, 2025

Conicelli Toyota of Springfield responded

I apologize for the recent experience you had at our service center that did not meet your expectations. I shared this with our service manager, Jack DePre and asked him to look into what took place. I am sure you will be hearing from him in the next day. If not, please contact me and let me know. Paula DiGiacomo, Customer Relations Mgr 610-2334-2200

March 22, 2025

Dealership Rating
Employee Rating

This was one of the fastest service visits I have ever had here. I was updated on the status of my tires and brakes. More

by RROHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Conicelli Toyota of Springfield responded

Thanks for maintaining your vehicle's performance with our Toyota Service center. We appreciate your business. Paula d., Customer Relations

March 10, 2025

Dealership Rating
Employee Rating

Professional customer service and very helpful explaining service performed and cost. A great place for Toyota auto servicing. More

by allreds
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

February 28, 2025

Dealership Rating
Employee Rating

The service department was outstanding. Fast and efficient and work was performed properly. I would recommend them to anyone. Mays was great. More

by lewishokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Mar 04, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate the positive feedback and your business. Paula d., Customer Relations

February 28, 2025

Dealership Rating
Employee Rating

The service department went above and beyond. Mays is an exceptional employee. I would highly recommend them. More

by lewishokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Mar 04, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate the positive feedback and your business. Paula d., Customer Relations

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