Yaniel Gonzalez
Yaniel Gonzalez at Zeigler Cadillac of Lincolnwood

Yaniel Gonzalez | Page 3

PREOWNED MANGER

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

Contact Me
4.1
24 Reviews

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.1

24 Reviews

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24 Reviews of Yaniel Gonzalez

February 07, 2024

Dealership Rating
Employee Rating

I went there to purchase a 2020 Chevy Malibu and because I wouldn’t purchase the additional warranty they told me they were going to sell it to someone out of state because they were willing to purchase the More

by pantoja.2twinz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon Fusha, Dennis Mouzakis , Joe

Feb 08, 2024

Zeigler Cadillac of Lincolnwood responded

Hello We are Sorry to hear you had a bad experience please reach out to Jon Fusha General Sales Manager at 224-770-1504 and we will make this right for you

January 30, 2024

Dealership Rating
Employee Rating

Yaniel the Finance Manager made my experience smooth and convenient. He explained everything to me and made me understand the whole process. He is very smart and knowledgeable and also very supportive. He i More

by ingineru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph

January 28, 2024

Dealership Rating
Employee Rating

My wife and I thought that the patience required to ensure the customer was satisfied was what made us ultimately decide to buy. More

by hallmelblue
Recommend Dealer
Yes

Other Employees Tagged: Yaniel Gonzalez

December 19, 2023

Dealership Rating
Employee Rating

They will try to scam you if you're not careful. Be sure to bring your game and plenty of information about what you're interested in. In my case they tried raising the price of the car while I was More

by af1doerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angel Martinez, Dennis Mouzakis

Dec 19, 2023

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your feedback. We apologize for falling short of your expectations. Your concerns are important to us, and we're committed to resolving them. To better assist you, could you provide more details about your experience? We're eager to address the issues and improve our service. Please reach out to management to further discuss your experience. We appreciate your feedback and hope to have the chance to make things right.

Apr 18, 2024

af1doerr responded

While I was there, your sales team tried to scam me and increased the price of the car while I was in the process of purchasing it. Your site originally had the car listed for ~$27,000. However, while I was there, your team increased the price of the car to $30,000. Fortunately, I had screenshots of the car and the original price. I still have the screenshots if you'd like to see them. Secondly, it turns out the car I purchased was in multiple accidents (according to CARFAX) which was never disclosed. I did inquire about the damage that was listed on your site, and your team informed me that it was just a mesh grill that was replaced. Turns out that was a flat out lie or deviation from the truth. To make matters worse, I recently found out that parts were actually missing from the car's coolant system, which I had to personally purchase to make the car whole again. Additionally, the SH-AWD system and wiring harness had significant damage which was causing the car to malfunction and needed to be replaced. As it turns out, the damage that I previously mentioned, where the mesh was replaced, in fact, was significant enough that the front bumper was replaced and is now aftermarket, not OEM. Finally, the A/C system, when purchased, was not operational due to being damaged and needed to be repaired. I will absolutely never recommend any dealings with Zeigler again.

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