Yankiel Vilches | Page 31

Was not explained that my car needed to be dropped off for multiple days. Dealership lied to me saying they started working on it but didn’t. Proven when we immediately went to get the car and it was no c for multiple days. Dealership lied to me saying they started working on it but didn’t. Proven when we immediately went to get the car and it was no charge- where Yankee admitted they had actually done nothing to i6 yet. Will never be coming back. More

by bardin.mandy Verified Customer Verified Customer

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Yankiel Vilches was terrific to work with. He was timely, efficient, and went above and beyond working with a warranty issue from another dealership. We are traveling North this week and he go He was timely, efficient, and went above and beyond working with a warranty issue from another dealership. We are traveling North this week and he got us on the road. Thanks More

by TGVOSS1 Verified Customer Verified Customer

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Yankiel Vilches was great advisor. Timely and effectively got me back on the road. Heading North this week and he worked thru a warranty issue that was most helpful. Timely and effectively got me back on the road. Heading North this week and he worked thru a warranty issue that was most helpful. More

by TGVOSS1 Verified Customer Verified Customer

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Everybody was very nice and polite. Nobody walked past you without saying hello the time they quoted my vehicle to be done was accurate and everything was done the way they said it woul Nobody walked past you without saying hello the time they quoted my vehicle to be done was accurate and everything was done the way they said it would be. More

by Donald josephus Verified Customer Verified Customer

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GREAT FAST AND FRIENDLY SERVICE TECHNICIAN. I HAD MY OIL CHANGED. It's called THE WORKS I HAD MY OIL CHANGED. It's called THE WORKS More

by JEWELLUSA Verified Customer Verified Customer

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I bring my car in when needed oil change tires and this week engine light was on so I brought it in. They took care of the problem. week engine light was on so I brought it in. They took care of the problem. More

by Joan Holland Verified Customer Verified Customer

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Service department terrible attitude and customer service skills. Parts department, lacking customer information would have never known my parts were in and less I took it upon myself to call and fin service skills. Parts department, lacking customer information would have never known my parts were in and less I took it upon myself to call and find out parts were delivered in the morning and were there waiting for me. No call all around just terrible. Terrible service. More

by Oceanreefllc.southfl Verified Customer Verified Customer

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They did what they said they would do when the said they would do it. That is amazing in this day and age with dealerships would do it. That is amazing in this day and age with dealerships More

by JORDAN88 Verified Customer Verified Customer

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Car was there for a few days for a repair that should be covered by ford because of how common this happens (that’s a whole other discussion) anyway after 4 days car was ready. Car was completely covered in covered by ford because of how common this happens (that’s a whole other discussion) anyway after 4 days car was ready. Car was completely covered in tree polen and other stuff. They charge as much shop rate per/hr as luxury brands and don’t even offer a complimentary wash; which is something luxury brands do provide. I was not happy. More

by Jason Miller Verified Customer Verified Customer

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Everything was great. Yankiel did a great job. Got me my truck back when I was expected it Yankiel did a great job. Got me my truck back when I was expected it More

by Davlum Verified Customer Verified Customer

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