Yasmin Hernandez
Yasmin Hernandez at Team Nissan

Yasmin Hernandez

Owner Loyalty Manager

Team Nissan

1801 Auto Center Dr
Oxnard, CA 93036

4.5
39 Reviews
4.5

39 Reviews

Write a Review

Industry Experience

28 yrs, 2 mos

Employee Video

39 Reviews of Yasmin Hernandez

September 17, 2026

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I usually take my vehicle to get serviced to this Nissan, but this time for some reason when they gave me my vehicle back, it had zero gas to the point where my gas meter was blinking after I told the employ More

by MARLEN_805LUVMONA
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Yasmin Navarro

Sep 28, 2026

Team Nissan responded

"Hi there, we apologize for the inconvenience and frustration caused by this experience. We take customer satisfaction seriously and will ensure this does not happen in the future. Thank you for bringing this to our attention. We appreciate your business and hope to make it up to you soon."

September 05, 2026

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This dealership has the most caring compassionate and knowledgeable service writers i have ever met. Ive been a a loyal customer for over 30 years More

by VCCABLE
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Recommend Dealer
Yes
Sep 19, 2026

Team Nissan responded

We are honored to have earned your loyalty for over 30 years! Our service writers are dedicated to providing the best customer experience possible. Thank you for your kind words and continued support. 😊

September 04, 2026

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I really appreciate how friendly everyone is at Team Nissan and how they explain everything that has been done during the service and what may need to be done on my next service appointment More

by Molinalisa8991
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Recommend Dealer
Yes
Sep 05, 2026

Team Nissan responded

Thank you for the kind words! Our team prides ourselves on our friendly and informative service, and we're so glad to hear it was noticed. We can't wait to see you at your next appointment. #customerfirst #TeamNissan

August 27, 2026

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Excellent service department and everyone taking care of my care left it shining clean and perfect! THANK YOU! More

by Cara Vignaroli
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Recommend Dealer
Yes

Other Employees Tagged: Mike Ramirez , Jeff Pool

Sep 03, 2026

Team Nissan responded

Thank you so much for the kind words! We are dedicated to providing top-notch service and making sure all of our customers leave satisfied. We appreciate your support and hope to see you again soon!

July 26, 2026

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We have been coming here since 2015 only place we go to service our cars. Number one service advisor Hurb Lopez. Only guy we talk to. More

by Z77BEX
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Recommend Dealer
Yes
Jul 28, 2026

Team Nissan responded

Thank you so much for your continued loyalty and trusting us with your vehicles for the past 5 years! We take pride in providing exceptional service and we are thrilled to have Hurb Lopez as your go-to advisor. See you at your next service appointment! #customerfirst #5starreview

July 24, 2026

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My truck was promptly serviced in a timely manner. They were fast friendly and thorough. More

by dmoffioso
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Recommend Dealer
Yes
Jul 30, 2026

Team Nissan responded

Thank you for the positive review! We strive to provide prompt, timely, and thorough service to all of our customers. We're glad we could meet your expectations and look forward to serving you again in the future.

July 22, 2026

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Great service technician was helpful, responsive and thorough. Car runs great thank you all for More

by Tom Jurado
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Recommend Dealer
Yes
Jul 30, 2026

Team Nissan responded

Thank you for the kind words! Our team takes pride in providing top-notch service and we're so glad to hear your car is running great. We appreciate your business!

June 12, 2026

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Looks nice in the place it’s clean. It’s organized and it just looks nice to do work. More

by peter1gonzo
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Recommend Dealer
Yes

Other Employees Tagged: Tina Flores, Max Tostado, Junior Olivet , Matthew Sooha

Jun 17, 2026

Team Nissan responded

Thank you for taking the time to leave us this wonderful review! We take great pride in creating a clean and organized space for our customers to do their work. We truly appreciate your feedback and hope to see you again soon!

June 02, 2026

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It’s fine clean the service was fast all the employees were nice and helpful More

by EmmanueH123
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Recommend Dealer
Yes
Jun 13, 2026

Team Nissan responded

Thank you for the positive review! We take pride in providing fast and friendly service to our customers. We appreciate your business and hope to see you again soon.

May 31, 2026

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went in to fix my recall . of which your team called and said it needed to be fixed . $220 dollars to diognostic check something that they already know needs to be fixed ! And More

by ILNDVU
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Recommend Dealer
No
Jun 13, 2026

Team Nissan responded

We are sorry to hear about your negative experience with us. We apologize for any inconvenience caused and assure you that we strive to provide the best service possible. We will look into the issue and make necessary improvements. Thank you for bringing this to our attention.

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