Yazmin Gomez
Yazmin Gomez at Zeigler Cadillac of Lincolnwood

Yazmin Gomez

Service Advisor

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

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4.8
133 Reviews
4.8

133 Reviews

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133 Reviews of Yazmin Gomez

October 24, 2025

Dealership Rating
Employee Rating

I two things to be addressed. Only one taken care of. The recall issue was handled. Was told the service rear axle alert handled and was reset. But it returned within 5 miles. Not More

by BROSACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2025

Zeigler Cadillac of Lincolnwood responded

I'm so sorry that the repairs completed on your vehicle weren't successful. I understand you're frustrations, but I would appreciate the chance to better understand what happened during your visit to see if there is anything I can do to change your mind about returning. Please reach out when you can. Best, Brian Coster - Fixed Ops Director - (847) 745-4232

October 24, 2025

Dealership Rating
Employee Rating

The service department was great and easy to work with through the repair. Great communication. Car came back clean too! Thanks! More

by kellycunning73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Zeigler Cadillac of Lincolnwood responded

It's awesome to hear that our service team made the process smooth and communicated clearly. If you need anything in the future, Zeigler Cadillac of Lincolnwood is here to help. Safe driving, Kelly!

October 18, 2025

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Employee Rating

The work was done in a timely manner and the service staff was courteous and attentive. More

by D. Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Zeigler Cadillac of Lincolnwood responded

Thanks so much for the review. We look forward to your next visit to Zeigler Cadillac of Lincolnwood!

October 16, 2025

Dealership Rating
Employee Rating

Yazmin was great, helped me out so much, and was very respectful she needs to get a raise. More

by MLEO3166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Zeigler Cadillac of Lincolnwood responded

There is nothing better than a great review. Thanks for giving Zeigler Cadillac of Lincolnwood your business!

October 16, 2025

Dealership Rating
Employee Rating

It was a very busy day. I just sat there and waited for my car got coffee. Got some peanuts out of your machine and waited. More

by HANIBAL4735
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Oct 17, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for your patience on a busy day and for choosing Zeigler Cadillac of Lincolnwood! We look forward to serving you again.

October 13, 2025

Dealership Rating
Employee Rating

Excellent ! Ms Gomez could not have been more helpful ! Answered all my questions ! More

by MEDMAN75
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Oct 15, 2025

Zeigler Cadillac of Lincolnwood responded

Thanks for the kind words for our Zeigler Cadillac of Lincolnwood team! We are glad to hear that all of your questions were answered satisfactorily. See you next time!

October 12, 2025

Dealership Rating
Employee Rating

Admir or Adi as well as Chris and Yazmin were very helpful and I had a good experience working with them. More

by amirtech2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2025

Zeigler Cadillac of Lincolnwood responded

We love to hear you had a good experience with our team, Amir! Thank you for choosing Zeigler Cadillac of Lincolnwood and for sharing your support for Admir, Chris, and Yazmin. We hope to see you back again down the road!

October 10, 2025

Dealership Rating
Employee Rating

I worked with Admir or Adi for my lease and he was very helpful. Chris also was very helpful. Overall I had a good experience. More

by amirtech2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for choosing Zeigler Cadillac of Lincolnwood, and for highlighting Admir, Adi, and Chris's efforts in making your leasing experience a great one.

October 10, 2025

Dealership Rating
Employee Rating

True experience with the dealership when purchasing the car was not that great. I would label it as between fair and poor. My experience with the service department overall has been good, but my recent vis More

by baileysj1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Oct 14, 2025

Zeigler Cadillac of Lincolnwood responded

We’re disappointed to hear about your initial experiences, but we're so glad Yazmin and her manager turned things around! Thanks for choosing Zeigler Cadillac of Lincolnwood and sharing your feedback, Bailey. We’re always here if you need us in the future!

October 08, 2025

Dealership Rating
Employee Rating

In addition to being courteous, she is always very informative concerning what has been done to my vehicle and what needs to be done. More

by rhogan3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your feedback about our team at Zeigler Cadillac of Lincolnwood! We appreciate your business and hope to see you again down the road. Safe travels!

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