Yeimer Volcanes

Hyundai of Wesley Chapel responded

We’re so grateful for your business and your five-star review of our team! Your endorsement means the world to us, and we hope to see you again at Hyundai of Wesley Chapel!

Hyundai of Wesley Chapel responded

Hello Alex: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

Hyundai of Wesley Chapel responded

Thanks for sharing about your service experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Manny Lopez Internet Sales Manager

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out, Gail. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

Hyundai of Wesley Chapel responded

Hello, Unfortunately, it seems your visit with us was impacted by the current nationwide software outage. We hope you will understand this is not specific to our location and is affecting dealerships across the country. We’d like to extend our apologies for any inconvenience this may have caused you and have included our contact information below in hopes you will be open to allowing us to assist with this purchase as soon as possible. Thank you, Manny Lopez Internet Sales Manager (813) 279-7400

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Manny Lopez Sales Manager

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Manny Lopez Internet Sales Manager

Hyundai of Wesley Chapel responded

Thank you, Melissa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Yeimer met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Manny Lopez Internet Sales Manager

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Manny Lopez Internet Sales Manager

Hyundai of Wesley Chapel responded

Melissa, Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Manny Lopez Internet Sales Manager