Yesenia Rojas | Page 4

South Shore Nissan responded

We’re truly sorry to hear about your recent experience and understand how frustrating it must have been, especially after choosing us for your third vehicle. We value your continued business and regret that we left you feeling disappointed. We’d appreciate the opportunity to review what happened, including the information you were given regarding the rotors and lease coverage. We want to make sure the situation was properly explained and that any concerns about the diagnosis or warranty coverage are addressed. Please reach out to our management team directly so we can look into your visit and see how we can better assist you. Thank you for bringing this to our attention.

South Shore Nissan responded

Hearing that your Altima’s service was completed promptly and that you received clear communication means a lot to our service team. Thank you for trusting our service department.

South Shore Nissan responded

Knowing you found our service quick and straightforward is very rewarding. We’re proud Yesenia took the time to address your Nissan Altima concerns with professionalism. Your recommendation means a great deal to us.

South Shore Nissan responded

Thank you for your kind review! We’re happy to hear you received quick and courteous service. We truly appreciate your business and look forward to seeing you again in the near future. Thank you for choosing us!

South Shore Nissan responded

Thank you for taking the time to leave us a review! We’re glad we could provide your oil change at a great value. We appreciate your patience and hope to see you again for your next service!

South Shore Nissan responded

Thanks so much for the five-star rating! We’re glad the oil and filter service on your Armada was quick and fairly priced.

South Shore Nissan responded

We’re pleased your Nissan Pathfinder’s oil change service was efficient and convenient. Knowing you found everything clean when we finished means a lot to our team.

South Shore Nissan responded

Clear explanations are at the heart of how our service department operates. We’re pleased to hear that our explanations about your Nissan Rogue were clear and helpful. Knowing you left satisfied means a lot to our team.

South Shore Nissan responded

Thank you for sharing your positive experience! We’re so glad to hear that you found your advisor professional, cooperative, and pleasant to work with. We truly appreciate your kind words and are happy that you had an overall great experience. We look forward to serving you again!

South Shore Nissan responded

We’re glad Yesenia made your visit pleasant and that our shuttle driver provided a courteous ride back to work. Knowing those efforts met your expectations means a great deal to our service department.