Yesenia Sesin Was very helpful and informativo.
Helped me get my vehical to the right loction to repair my vehicle
Helped me get my vehical to the right loction to repair my vehicle
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by MARIOCORRALES751
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Delgado, Jonathan Diaz, Onix Hernandez, Stephanie Lavastida
Nov 15, 2022 -
Brickell Buick & GMC responded
Mario, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
I never received service.
I received a letter for a safety recall clearly stating the part was available at the dealership. When I came it wasn’t.
I was told I would recei
I received a letter for a safety recall clearly stating the part was available at the dealership. When I came it wasn’t.
I was told I would receive a call when it was it in.
It has been months and nothing. Every time I call to the dealership no one is able to assist me. No one can find my order or my know anything.
When I finally get someone on the phone, they are rude and hang up because they are “busy”
Yessenia is disrespectful and careless.
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by MARCO RANGEL
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Lavastida
Nov 08, 2022 -
Brickell Buick & GMC responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.
Great staff and faster srvice all the advisor are very
professional, and explained all the work for your vehicle
Thanks
professional, and explained all the work for your vehicle
Thanks
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by oclansm
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Delgado, Jonathan Diaz, Onix Hernandez, Stephanie Lavastida
Nov 08, 2022 -
Brickell Buick & GMC responded
We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Always great service and the customer service from
Yesenia is the best I have ever had.
Yesenia is the best I have ever had.
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by FERNANDEZ.RUIZ.JULIA
Verified Customer
Verified Customer
Nov 01, 2022 -
Brickell Buick & GMC responded
We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Service rep was very helpful and very professional.
Great customer service skills. Made it easy
Great customer service skills. Made it easy
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by RGONZALEZKID
Verified Customer
Verified Customer
Other Employees Tagged:
Onix Hernandez, Stephanie Lavastida
Oct 31, 2022 -
Brickell Buick & GMC responded
We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
The best customer service you can get the Miami area.
I recommend it without hesitation
I recommend it without hesitation
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by NIETOFERMIN89
Verified Customer
Verified Customer
Oct 31, 2022 -
Brickell Buick & GMC responded
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brickell Buick & GMC
Brickell GMC always has fast efficient service and a
great friendly staff who make you feel welcome.
great friendly staff who make you feel welcome.
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by mbfireboat
Verified Customer
Verified Customer
Oct 24, 2022 -
Brickell Buick & GMC responded
We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent dealership, I've used the service department
here since I bought my 2019 Terrain,very polite and friendly employees,yesinna has been my service advisor every time,she always keeps me updated wit
here since I bought my 2019 Terrain,very polite and friendly employees,yesinna has been my service advisor every time,she always keeps me updated with progress,I wait at the dealership for my car,she is always willing to go the extra mile, took care of everything when the back up camera needed replacing,an absolute credit to Brickell Moters!!
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by daviddfla1
Verified Customer
Verified Customer
Oct 18, 2022 -
Brickell Buick & GMC responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was sold a used car 16 days ago and I have gone to the
dealer 2 now to get the car fixed and I am now going a 3rd time. I haven’t even made my first payment. Watch out for them as they will scam you.
dealer 2 now to get the car fixed and I am now going a 3rd time. I haven’t even made my first payment. Watch out for them as they will scam you.
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by JESSPEREZ100
Verified Customer
Verified Customer
Other Employees Tagged:
Joshua Gonzalez, Denis Sanchez
Oct 14, 2022 -
Brickell Buick & GMC responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.
I trust Brickellmotors with my vehicle,it’s always fix
right ,Ralph explains the repairs that wear made and the service advisor keeps me informed during the day ! Thank you
right ,Ralph explains the repairs that wear made and the service advisor keeps me informed during the day ! Thank you
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by HANANCACEID0
Verified Customer
Verified Customer
Other Employees Tagged:
Dago Guzman
, Jose Delgado, Jonathan Diaz, Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Stephanie Lavastida, Rafael Rodriguez
Oct 13, 2022 -
Brickell Buick & GMC responded
We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!