Youssef Rezaei

Very friendly, but confusing. Three different people were contacting me via one phone number. People did not fully explain quote pricing versus Out the Door pricing with additio Three different people were contacting me via one phone number. People did not fully explain quote pricing versus Out the Door pricing with additional features added (pulse and data dots- with no option to opt out, added almost 1000 to car total). We had the quote price and agreed to that then when we got our OTD there was additional features on top of our taxes we were not aware of. The data dots specifically (an anti theft product) sounded like the dealership adds for their benefit and then charges to the customer. Also: it was not explained clearly that not all SE models have the same features and so we missed out on key features we were looking for from buying up to an SE from an LE (heated seats, blind spot monitoring, moonroof). Of note this is my first Toyota purchase, I have previously purchased vehicles that all models of one type have the same features with options of buy ups. More

by KBMCANDREWS Verified Customer Verified Customer

Helpful 0

Report | Print

I did not had good experience this time, initial they told my wheel alignment was free and then after asking me to wait for 1 and half hour they told it would be charged. told my wheel alignment was free and then after asking me to wait for 1 and half hour they told it would be charged. More

by VISSU_2225 Verified Customer Verified Customer

Helpful 0

Report | Print

Salesman did a great job thank you so very much the loaner is doing a great job loaner is doing a great job More

by CHARTRAnd Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership is why people hate buying cars. The excitement of buying a new/used car quickly wears off when dealing with all of the typical gamesmanship. The car buying process should not take 5 The excitement of buying a new/used car quickly wears off when dealing with all of the typical gamesmanship. The car buying process should not take 5 hours spread out over two separate days. We do not live close to this dealership and had to head out there 3 times. Luckily Youssef called us on the way out on the second time to tell us the vehicle wasn’t actually ready and to go home. We purchased a used vehicle and were paying cash, so no financing would be involved and still we sat at a desk twiddling our thumbs for 2 hours before Hunter took us back to do 10 minutes of paperwork and for us to write a check. Hunter was great and quick. This dealership needs to learn to respect people’s time and realize not all of us like to come in and waste a day playing games going back and forth between the sales manager. Like I said, Youssef and Hunter were good to work with but I think I’d be hard pressed to ever purchase another vehicle from Corwin Toyota. More

by DUSTIN.BENTZ Verified Customer Verified Customer

Helpful 1

Report | Print

This is my fourth vehicle I purchased through Boulder Toyota and I was happy with the experience this time as well. Toyota and I was happy with the experience this time as well. More

by JEFF@CUSTOMERPARADIGM.COM Verified Customer Verified Customer

Helpful 0

Report | Print

We enjoyed working with Corwin Toyota Boulder to find our new family car. We especially liked working with with Youssef Rezaei. Youssef was very professional, kind, patient, honest, and quick to respond to a new family car. We especially liked working with with Youssef Rezaei. Youssef was very professional, kind, patient, honest, and quick to respond to any questions we had. He didn't push on anything, which was much appreciated, and listened to what we needed as well as wanted. We appreciated it so much that he took the time to drive a car up from Corwin Colorado Springs even though we did not end up choosing that car. A manager as well as the woman we worked with in the financing department were also very professional and great to work with. The whole process was smooth and we love our new car! More

by MIKAILA J. Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was friendly and professional, only complaint is that it took too long, about 3 hours that it took too long, about 3 hours More

by ROSEMARY_REITZ Verified Customer Verified Customer

Helpful 0

Report | Print

Your company was very easy to work with, everyone was polite, professional and friendly, We were there about 3 hours, so longer than I would have preferred polite, professional and friendly, We were there about 3 hours, so longer than I would have preferred More

by ROSEMARY_REITZ Verified Customer Verified Customer

Helpful 0

Report | Print

Youssef, my sales guy could not have done a better job. His greeting with a firm hand shake means something in this day of character not mattering. IT DOES and clearly Youssef knows it. 👍🏻👍🏻. I wou His greeting with a firm hand shake means something in this day of character not mattering. IT DOES and clearly Youssef knows it. 👍🏻👍🏻. I would highly recommend him if you’re looking for a car. Brandon in Finance is a good egg too! More

Helpful 0

Report | Print

I like the vehicle, and I'm happy with it, but still some slimey tactics. Don't let them add the false $499 charge, it's only a tactic to make it seem like a deal. slimey tactics. Don't let them add the false $499 charge, it's only a tactic to make it seem like a deal. More

by JTSATTS Verified Customer Verified Customer

Helpful 1

Report | Print