"Slimy and Untrustworthy"
Advantage Honda in Manhasset, NY has proved to be the most untrustworthy dealership I have ever visited. While financing my new car, the financier asked me I wanted to add any additional packages or a warranty. I said no, but they added a $4,000 dollar warranty to my package. The financier knew I wouldn't notice because he shoved about 25 pieces of paper in my face for me to sign and quickly rushed me through the process. I asked him, "what am I signing here?" and his response was "Don't worry about it I am taking care of everything." The people at this dealership are slimy and sneaky.
The following weekend I asked the dealership to remove the unwanted warranty and they agreed. Five months later and I am still arguing with Honda on a weekly basis because they sent the cancellation paperwork to my bank but somehow it got lost in the mail 3 times.
Finally they cut me a check for #3,782, which is not the full amount. They charged me a $218 "cancellation fee" which somehow they forgot to mention within the past 5 months. Horrible dealership.
"The worst treatment I have ever received at a car dealership"
My husband and Iput a $500 down payment on a Honda Pilot. We even got insurance for the car. The day before we were to pick it up, we got a call that the car was sold!! No one had an answer for how/why this happened. They said it was an innocent mistake. The manager was rude and denied any wrong doing on the part of the dealership. "Cesear", the young salesman was very rude to me and disrespectful! We found out that the car was sold 4 days after WE BOUGHT IT. Do not buy a car from this dealership!!! The place is a disgrace!
The service center was excellent and David kept us updated about the status of our car repair. Kudos to David who cares about customers. In the other hand, I have left two messages for Yovadys Perez who is the sales manager. I am still waiting for a reply about my inquiry. She does not seem to care about Customers. I have 2 Honda’s and if she is the sales manager we should all go elsewhere.
Other Employees Tagged:
"Amazing service "
I was pleased with the hospitality and service. Employees are attentive with customers and extremely helpful. And always offering something to eat lol. Thank you for your service
"Professional and friendly"
Marc, Yovadys and Nicole were very helpful. The process of trading my previous lease and walking out with a new one was smooth. No pressure, and very professional and informative guiding me through the process.