great to have someone come to service your car
The
person was nice and helpful
person was nice and helpful
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by HENRYH2
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2025 -
Starks Ford of Queens - Jamaica responded
It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens - Jamaica!
They were very detailed in looking after my vehicle and
provided timely updates on the status of my vehicle.
provided timely updates on the status of my vehicle.
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by BAKERANDY566
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2025 -
Starks Ford of Queens - Jamaica responded
We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens - Jamaica!
Your service crew is amazing.
I’ll continue to do business with your dealership in the future.
I’ll continue to do business with your dealership in the future.
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by FDNRMYR4
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Starks Ford of Queens - Jamaica responded
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
Great service, the woman who assisted was fantastic.
Also love the coffee and mocha!! Different from most place I’ve been.
Also love the coffee and mocha!! Different from most place I’ve been.
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by NICHOLSON.ALEXANDER
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2025 -
Starks Ford of Queens - Jamaica responded
Alexander, we are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!
Yvonne and the staff were truly helpful.
They made my day with great feedback and service.
They made my day with great feedback and service.
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by marcatitus
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2025 -
Starks Ford of Queens - Jamaica responded
Thank you Mr Titus ! We appreciate you taking the time to share your feedback .
Great service department!
Super clean shop - responsive customer service that actually calls you back when they promise :)
Super clean shop - responsive customer service that actually calls you back when they promise :)
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by afedorov2013
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
Starks Ford of Queens - Jamaica responded
We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!
⭐️ If I could give zero stars, I would.
Avoid starks ford of at all costs! I brought my leased 2022 Lincoln Aviator in for service, only to find out that the dealership took my car for a
Avoid starks ford of at all costs! I brought my leased 2022 Lincoln Aviator in for service, only to find out that the dealership took my car for a joyride without my permission. They drove it over the Throgs Neck Bridge into the Bronx, racking up miles and charging tolls to my EZ Pass. When I got the car back, my dash-cam had been broken from the rear and disconnected, the car reeked of weed—clear evidence that someone was using it for personal use.
On top of that, they burned through three-quarters of my gas and returned it to me with significantly less fuel than I had left. This is beyond unprofessional—it’s outright theft and abuse of a customer’s vehicle.
If you care about your car, your money, and basic honesty, stay far away from this dealership. I strongly recommend others think twice before trusting them with your vehicle. They don’t even have the courtesy to reimburse the expenses they accrued.
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by ANATLEYBOV
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2025 -
Starks Ford of Queens - Jamaica responded
You know you attempted to scam this dealer out of hundreds of dollars and/or free service under the guise of a hand-written "locksmith" invoice for "reimbursement ". When that failed , SUDDENLY an ever growing list of complaints blossomed. You won't sully my name online but praise me in emails. If honesty is truly of any value to you, then BE honest. Your email said 30 miles, Now it's 3 quarters of a tank and reeked and the camera is broken , not disconnected like you said ?
There is NO excuse for any tech to extend a test drive unauthorized . For that reason, the party accused has been reprimanded while this claim is investigated. There is absolutely no reason at all to resort to false feedback When you were told you would be contacted once your ACTUAL concerns were validated. This is so disappointing , and undeserved.
Excellent service from professional people.
Special thanks to Yvonne, Diego and Walter.
They made everything easy for me.
Special thanks to Yvonne, Diego and Walter.
They made everything easy for me.
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by BARON1085
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Diego and Walter
Feb 18, 2025 -
Starks Ford of Queens - Jamaica responded
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
Yvonne is a great service rep!
She made me feel comfortable and informed me of the possible cost of servicing my vehicle and when I could collect it. I look forward to dealing with
She made me feel comfortable and informed me of the possible cost of servicing my vehicle and when I could collect it. I look forward to dealing with Yvonne again during my next service call.
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by Pettaway
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Starks Ford of Queens - Jamaica responded
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
Miss Debbie always give me great service.
My trucks services always done on time .i like ford service Jamaica team
My trucks services always done on time .i like ford service Jamaica team
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by SARBJITS4
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Starks Ford of Queens - Jamaica responded
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
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12 yrs, 11 mos
