Yvonne Vollman | Page 12

Not sure if this is for my recent service or the purchase of my 2023 Outback. The entire team has been above and beyond professional. Even through the buying process, there was low pressure (except for th of my 2023 Outback. The entire team has been above and beyond professional. Even through the buying process, there was low pressure (except for the extra warranty stuff). The issue with the hitch installation was handled professionally and resolved, which is what matters. No process is 100% perfect, so it is the professionalism of the team to listen and follow through to the end that made the difference. I want to highlight Donovan Brummond especially - I have never met a service manager with the care, transparency, communication and follow through. (and I can say this with experience from another dealer that isn't far from Subaru). Great Job Subaru Team! More

by mapeabody1 Verified Customer Verified Customer

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This is our second Subaru from White Bear Subaru, and our second from Yvonne as well. We had such a great experience the first time that we came back for another! second from Yvonne as well. We had such a great experience the first time that we came back for another! More

by JENNIFER.BURCKHARDT Verified Customer Verified Customer

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Very easy and comfortable to deal with, clean environment, nice customer lounge and good cars. environment, nice customer lounge and good cars. More

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White Bear Subaru was very easy to work with and helpful. I would recommend this dealership to my family and friends. I would recommend this dealership to my family and friends. More

by jodi.blais Verified Customer Verified Customer

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We had a wonderful experience! All staff were kind and helpful. Will come back again for sure again! All staff were kind and helpful. Will come back again for sure again! More

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Yvonne was very professional. And helpful. She really knew what she was doing. Thank you And helpful. She really knew what she was doing. Thank you More

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Transitioning at end of lease into new vehicle couldn’t have been any smoother/easy. This dealership and Yvonne Voller made this a pure pleasure. It’s s such s as great care process experience it almost have been any smoother/easy. This dealership and Yvonne Voller made this a pure pleasure. It’s s such s as great care process experience it almost seemed unreal like a dream or something. Pure joy for my wife and I! More

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Yvonne and Nick are awesome to work with as they are personable and very knowledgeable personable and very knowledgeable More

by miguellindgren Verified Customer Verified Customer

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My hitch was not installed to work with my bike carrier. It took 3 hours in a separate appointment to improve it. The black stop is now falling off and I don’t want another 3 hour appointment. Also the It took 3 hours in a separate appointment to improve it. The black stop is now falling off and I don’t want another 3 hour appointment. Also the hitch is angled down which doesn’t seem right. 1/13/2023 The team at the White Bear Subaru service department are true professionals. I am impressed with the diligence in responding to the issue with the hitch so far. The issue isn't resolved yet, but Matt Jensen, Greg, Donovan have demonstrated nothing but the highest level of professionalism and follow through to address the issue at hand. 1/20/2023 Update. Subaru resolved the issue 100%. Thank you! More

by mapeabody1 Verified Customer Verified Customer

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Nice dealership first time subaru buyer. so far so good. recall process was quick and friendly so far so good. recall process was quick and friendly More

by jodi.blais Verified Customer Verified Customer

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