ZAC KOUFAKIS | Page 2

Service was terrible. Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listen Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listens to the clients but others don’t. When I asked the questions the guy I think he is the general manager he wasn’t even pay attention to what I said and keep saying no. Mechanics are very rude also. More

by RONNIE9324 Verified Customer Verified Customer

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Mark was very knowledgeable and professional. Excellent in patience. Genesis is great and excellent car Excellent in patience. Genesis is great and excellent car More

by blhargrove0402 Verified Customer Verified Customer

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Truely the best dealership i done business with and Mark Charles and jessica are the best. Charles and jessica are the best. More

by Stuschu123 Verified Customer Verified Customer

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Service was as expected but I have a question,came there to drop off vehicle which took 45minutes,thought drop off meant what it says,don’t want to sit in waiting room for 45 minutes for”drop off”.Thanks to drop off vehicle which took 45minutes,thought drop off meant what it says,don’t want to sit in waiting room for 45 minutes for”drop off”.Thanks More

by fd3851 Verified Customer Verified Customer

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Mark was excellent and made the process very seamless! We truly appreciate working with him. We truly appreciate working with him. More

by Koss Verified Customer Verified Customer

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Friendly and extremely helpful staff and especially the advisor Jessica. Done on timely basis and well advisor Jessica. Done on timely basis and well More

by Nazvahid9 Verified Customer Verified Customer

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Professional, secretary lady knowledgeable friendly, mechanic knowledgeable. Sad that never went to any other Hyundai repair shop. Hands down the best place I’ve ever gone and this is my second Hyundai mechanic knowledgeable. Sad that never went to any other Hyundai repair shop. Hands down the best place I’ve ever gone and this is my second Hyundai. Recommended by my daughter who also has a Hyundai. More

by summercre Verified Customer Verified Customer

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I needed to have my car service AND i told them that my car engine check light came on. They serviced my car but they didn’t check what was wrong with my engine and why the light came on… so ultimately the car engine check light came on. They serviced my car but they didn’t check what was wrong with my engine and why the light came on… so ultimately they wasted my time because I had to send my car to another dealership and waste money on a car rental so that dealership could work on my car regarding my engine. A waste of time! More

by testimonet Verified Customer Verified Customer

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I left the dealership last Sunday believing that I was leasing a 2025 Hyundai Tucson Hybrid. When my wife and I arrived to pick up the new car, they told us we had leased a Tucson that was not a hybrid. M leasing a 2025 Hyundai Tucson Hybrid. When my wife and I arrived to pick up the new car, they told us we had leased a Tucson that was not a hybrid. My wife stopped me from storming out of the dealership that day, but I am deeply disappointed and quite angry at their "bait and switch tactics." We read other reviews of Star, which were mostly quite laudatory. They won't get a great review from me--ever. Even if they had told us that we were getting a regular Tucson at that point, I would have stopped the sale and negotiated for the car that I wanted. They also kept us waiting for 5 hours when we came to pick up the car. When I read the other comments, it just makes me crazy. These people are slick and they know how to make you just want to finish the transaction and get the xxxx out of there. More

by PERRY.KAPLAN Verified Customer Verified Customer

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My service on Friday was appreciated, Ed and his team were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! Thank you, Matthew D. More

by LMD68PL Verified Customer Verified Customer

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