Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
138 Reviews

Languages Spoken

English English

4.6

138 Reviews

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138 Reviews of Zach Burdette

March 29, 2026

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Employee Rating

Oil on my door interior I do not think I will be back. It was better when Patrick was the service manager More

by lwhitt17
Recommend Dealer
No

Other Employees Tagged: Zach Burdette

March 27, 2026

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Employee Rating

There is no possible way to describe all of their customer service skills. I will make sure that every person that I run into I will definitely make sure that they know how horrible y'all are, and I More

by tatumsm21
Recommend Dealer
No

Other Employees Tagged: Zach Burdette

March 14, 2026

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Employee Rating

Always friendly, always helpful. Affordable. Always going the extra mile for their customers I will be back More

by dogcatruby
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 17, 2026

Grote Mitsubishi responded

Thank you so much for your kind words! We truly appreciate your continued trust in us. It means a lot to hear that you find our team friendly, helpful, and willing to go the extra mile. We’re glad we can provide service that feels both reliable and affordable. We look forward to seeing you again next time! 🚗😊

March 10, 2026

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Employee Rating

Wonderful experience with them Wonderful experience for the whole time we interacted was a fantastic experience More

by dledford42661
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

March 05, 2026

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Employee Rating

I always have had good experiences. But this last time I didn't like the fact I didn't get a printout of problems with car recommendations More

by betina_boulware
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

March 03, 2026

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Employee Rating

Making an appointment is a very easy process. And the mechanics there are very knowledgeable in their craft. They found the problem with my car in minutes, and gave me a payment plan so that I wo More

by samglant25
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 05, 2026

Grote Mitsubishi responded

Thank you for the kind words, Sam! We’re glad to hear that scheduling your appointment was easy and that our team was able to quickly diagnose the issue with your vehicle. Our technicians take pride in their work, and we’re always happy to help find payment options that make repairs more manageable. We truly appreciate your trust and look forward to helping you again whenever you need us! 🚗😊

February 28, 2026

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Employee Rating

I was told it would take an hour. I was there almost 2 1/2 hrs. I was very pleased that they washed my car and wiped the inside and vacuumed it. That made the wait time better. More

by Jacklove83020
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 05, 2026

Grote Mitsubishi responded

Thank you for your feedback, Jack. We do apologize that your visit took longer than the initial estimate, as we always aim to get our customers back on the road as quickly as possible. We’re glad to hear that the complimentary wash and interior cleaning helped make the wait a little better and that you were pleased with that service. We truly appreciate your patience and your business, and we look forward to taking care of you again in the future! 🚗😊

February 28, 2026

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Employee Rating

Extremely professional! Ms. Megan and Mr. Zach are always pleasant to speak with as they address my needs! Mr. Cooper & Ms. Kat are wonderful as well. More

by icuvictory
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 28, 2026

Grote Mitsubishi responded

Thank you so much, Mr. Upshaw! We really appreciate the awesome feedback. Megan and Zach are always happy to help, and they’ll love hearing this. Cooper and Kat will too! Thanks for trusting our team — we look forward to taking care of you again next time!

February 27, 2026

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Employee Rating

They are professionals. They fix my car on a timeframe that they said. Its nice working with them. More

by Pduran29
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 28, 2026

Grote Mitsubishi responded

Thank you for the great review, Peter! We really appreciate you taking the time to share your experience. We’re glad we could get your car taken care of on the promised timeline, and it means a lot to know you enjoyed working with our team. We look forward to helping you again whenever you need us.

February 22, 2026

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Employee Rating

Great experience and great service! People is so nice and treat us so good, plus the service is amazing! More

by yesenia_kintos7
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 24, 2026

Grote Mitsubishi responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience and received excellent service. Our team truly appreciates your feedback, and we’re glad you felt well taken care of. We look forward to serving you again in the future!

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