Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 2

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
141 Reviews

Languages Spoken

English English

4.6

141 Reviews

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141 Reviews of Zach Burdette

February 28, 2026

Dealership Rating
Employee Rating

Extremely professional! Ms. Megan and Mr. Zach are always pleasant to speak with as they address my needs! Mr. Cooper & Ms. Kat are wonderful as well. More

by icuvictory
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 28, 2026

Grote Mitsubishi responded

Thank you so much, Mr. Upshaw! We really appreciate the awesome feedback. Megan and Zach are always happy to help, and they’ll love hearing this. Cooper and Kat will too! Thanks for trusting our team — we look forward to taking care of you again next time!

February 27, 2026

Dealership Rating
Employee Rating

They are professionals. They fix my car on a timeframe that they said. Its nice working with them. More

by Pduran29
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 28, 2026

Grote Mitsubishi responded

Thank you for the great review, Peter! We really appreciate you taking the time to share your experience. We’re glad we could get your car taken care of on the promised timeline, and it means a lot to know you enjoyed working with our team. We look forward to helping you again whenever you need us.

February 22, 2026

Dealership Rating
Employee Rating

Great experience and great service! People is so nice and treat us so good, plus the service is amazing! More

by yesenia_kintos7
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 24, 2026

Grote Mitsubishi responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience and received excellent service. Our team truly appreciates your feedback, and we’re glad you felt well taken care of. We look forward to serving you again in the future!

February 21, 2026

Dealership Rating
Employee Rating

I love my experience with Grote. Megan is a joy to talk to also. She makes us feel comfortable.and Zach always makes sure everything gets done the way we want to. More

by patschmidt1
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 21, 2026

patschmidt1 responded

I sent my review

February 18, 2026

Dealership Rating
Employee Rating

Thanks Always very friendly and very helpful and informative I said what I said short and to the point More

by buggyben
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 18, 2026

Grote Mitsubishi responded

Thank you for your feedback! We appreciate your kind words and are glad our team was friendly, helpful, and informative. We look forward to assisting you again.

February 14, 2026

Dealership Rating
Employee Rating

Very understanding and knowledgeable Zach understood my situation and helped me get the help I needed to get my car fixed More

by samanthariegsecker0550
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 18, 2026

Grote Mitsubishi responded

Thank you for the kind review! We’re glad to hear Zach was understanding and able to help you get the support you needed to take care of your vehicle. We appreciate your trust in our team and look forward to assisting you again in the future.

February 13, 2026

Dealership Rating
Employee Rating

Love the service certain things are over priced The cabinet air filter should not cost more then 20 More

by jshakoor3
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 18, 2026

Grote Mitsubishi responded

Thank you for your feedback and for sharing your experience with us. We’re glad to hear you loved the service. We also appreciate your comments regarding pricing and understand your concern about the cabin air filter. Your input is valuable to us, and we’ll be sure to take it into consideration. Thank you again for choosing us.

February 12, 2026

Dealership Rating
Employee Rating

Friendly service and they treat you good. I recommend them to anyone. That's why I keep going back More

by phllpdady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Feb 18, 2026

Grote Mitsubishi responded

Thank you for your continued trust and recommendation! We’re grateful for your loyalty and happy to hear you consistently receive friendly service. We truly appreciate your support and look forward to taking care of you again.

February 06, 2026

Dealership Rating
Employee Rating

They need to be more considerate for people that live out of town. They don’t provide rental services. More

by toemettrae1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Barnes

Feb 06, 2026

Grote Mitsubishi responded

Thank you for sharing your feedback. We understand how challenging it can be when you’re traveling from out of town, and we’re sorry for any inconvenience caused. While we don’t currently offer rental services on-site, our team is always happy to help explore alternative options or coordinate as best we can to minimize disruption. We appreciate you bringing this to our attention and hope to better serve you in the future.

January 31, 2026

Dealership Rating
Employee Rating

We were pleased with the car in the beginning and after a month of having the car had a big engine problem that was going to cost us 2 grand to fix it and they weren’t even trying to help us fix the car sayi More

by jameyspence12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2026

Grote Mitsubishi responded

Thank you for sharing your experience with us, we apologize for any inconvenience you faced. Your feedback is important to us and we will take the necessary steps to ensure this does not happen in the future. We understand your frustration and are happy to discuss potential solutions with you.

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