Zach Chausse
Zach Chausse at Don Ayres Honda

Zach Chausse

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Zach Chausse

February 27, 2026

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Employee Rating

All lights were on and my engine was shaking. Honda Service department turned it around in one day plus routine maintenance added. Amazing More

by vincent
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Don Ayres Honda responded

We’re glad Zach and our service team could resolve your Honda Accord Hybrid’s warning lights and engine vibration in just one day while completing routine maintenance. Thank you for sharing your experience.

February 19, 2026

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Scheduling was easy and reliable. Zach in service was very professional and explained everything in detail. My 2009 Honda Accord has been exclusively serviced at Don Ayres and is r More

by suedevito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Don Ayres Honda responded

We’re glad scheduling was easy and reliable. Zach will be pleased to hear his clear explanations were helpful. It’s wonderful that your 2009 Honda Accord is running beautifully. Thank you for your continued trust in our service.

February 18, 2026

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Forad sat with me what seemed like all afternoon to get a good me into a nice used vehicle. He was super nice and patient. I would recommend Honda for both new and used vehicles. More

by arwysong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farod Sharif

Feb 18, 2026

Don Ayres Honda responded

We appreciate your recommendation of Honda for both new and used models. Farod enjoyed taking the time to help you find the right vehicle and we’re glad you found him patient and kind.

February 04, 2026

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I have purchased 6 Hondas from Don Ayres since 1995. The quality of the vehicles and service is second to none. Zach was friendly, thorough and professional in meeting my needs today. More

by normstrayer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Don Ayres Honda responded

We appreciate your loyalty through six Honda purchases since 1995 and are delighted the Accord service met your needs today. Zach enjoyed assisting you with friendly, thorough and professional care, and we thank you for your continued trust in Honda.

January 29, 2026

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Friendly, efficient staff. Prompt service that is based on scheduled time. Highly recommend to friends. More

by bethmoss
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

January 24, 2026

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First service visit and it went well. Zach was great to me and very nice. I inquired about 2 separate things and he couldn’t help with either but it doesn’t seem like his fault. I wanted More

by kmatheus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Jugloff, Matt Walker

Jan 24, 2026

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 22, 2026

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Zac takes very good care of my cars needs. He is always pleasant and very helpful. More

by Susan
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Recommend Dealer
Yes
Jan 22, 2026

Don Ayres Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

January 14, 2026

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Fast and Good service I had a new person Zach taking care of me. He did great! More

by Mary Ann
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Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

December 11, 2025

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Always the best and honest experience. Would recommend this service dept. to anyone if they want honesty. More

by Honda Dave
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Recommend Dealer
Yes
Dec 11, 2025

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

December 10, 2025

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Employee Rating

I definitely appreciate how clean and organize the Honda service department is. The employees are always courteous and very knowledgeable. More

by Martha Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabbie Adamson

Dec 10, 2025

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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