Zach Davern

This was a great experience. We were able to meet most of the team (it felt like atleast). Tim, our salesman, was very honest and authentic. June (salesman helping out) and We were able to meet most of the team (it felt like atleast). Tim, our salesman, was very honest and authentic. June (salesman helping out) and Joe (finance) were great with the trade appraisal and getting it to a number that made me happy to get the deal done. Zack, in finance, worked extra hard on getting us the best rate. Overall, my wife and I had a great experience and you can feel the team atmosphere. Thank You Vision Hyundai! Mike & Brittany More

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I was not informed about Xmi radio also I didn't appreciate not being informed about my credit I think that if your buying a car you should be informed appreciate not being informed about my credit I think that if your buying a car you should be informed More

by puddin7753 Verified Customer Verified Customer

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Very friendly sales personnel and management. They care about their customers and will work hard to try and find the right deal for you. They care about their customers and will work hard to try and find the right deal for you. More

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He was really informative and made me feel calm through the whole process. I would highly recommend someone to this dealership. the whole process. I would highly recommend someone to this dealership. More

by aldeshaune Verified Customer Verified Customer

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All of the staff were very professional and knowledgeable. I have purchased several vehicles from Vision Hyundai and will definitely return for my next vehicle. knowledgeable. I have purchased several vehicles from Vision Hyundai and will definitely return for my next vehicle. More

by Blacagnina Verified Customer Verified Customer

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I came in for an oil change , then I unexpectedly bought my lease vehicle! Loved how convenient it was ! my lease vehicle! Loved how convenient it was ! More

by Heather Verified Customer Verified Customer

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I had an easy time buying my new vehicle. Everyone was wonderful and I would recommend to people Everyone was wonderful and I would recommend to people More

by recktenwald67 Verified Customer Verified Customer

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They worked very hard to help me afford a new lease. Great and friendly staffing! Great and friendly staffing! More

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On day of picking the new car. The car had damage and scratches on the car that resulted in the need for me to bring it back twice to the dealership to get it repainted and addres The car had damage and scratches on the car that resulted in the need for me to bring it back twice to the dealership to get it repainted and addressed. The car detailers at the time they were prepping the car for delivery should have brought it to the attention of a sales manager to put a hold on the delivery until it was resolved. Extensive scratches were present on the driver door, rear passenger door as well as hood area. Once the car was finally completed with repairs I was called in the am and advised the car was ready for pick-up. I arrived at 1pm to find the salesperson that sold me the car quit. I reported to the service department who then sent me to the cashiers desk then back to the service department only to be advised they didn’t have the car onsite as it was still in Greece at the paint shop. It was apparent that no one had a clue! I ultimately left with high blood pressure and very angry. Later in the pm a representative from the dealer delivered the car to me directly. The car was filthy with paint dust all over the car and the hood scratch was still heavily present. I did send photos to a sales manager. My wife also pointed out that the sparkle in the paint that the car had, didn't have the sparkles on the two doors repainted so for her perfectionist eyes it stands out. Overall the experience was a nightmare. I have yet to receive an apology from the dealership or an offer for any resolve or compensation. What I got was a new car with non matching repainted doors and a hood scratch. The learning is: Never take a car on delivery that isn’t perfect in all respects. You’re better off holding out and either wait for correction or go to another dealer. I have bought a lot of cars over the years. I will say Vision Hyuandai Henrietta is definitely not a a Kitty Vanbortle, or Bob Johnson. We have bought cars from Vision Kia and had a wonderful experience at both East Rochester and Cananadaigua. More

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They took away my free oil changes i received with the purchase of my car purchase of my car More

by KPETERS82989 Verified Customer Verified Customer

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