I know I’m not the first person to write a review like
this about Montrose Nissan, and unfortunately, I probably won’t be the last. I’m sharing my experience so others don’t end up in the same situation —
this about Montrose Nissan, and unfortunately, I probably won’t be the last. I’m sharing my experience so others don’t end up in the same situation — please don’t play the fool like I did.
Be extremely careful when you step into their finance office. Ask questions. Ask again. And read every single line before signing anything. If you don’t, you may end up with add-ons and extras you never wanted, never needed, and never would have knowingly approved.
They slipped extended warranties and packages into my contract — items I didn’t ask for and that were never explained. Adding extended warranties without consent is illegal, yet they’re quick to insist they “went over everything with you.” That simply didn’t happen. I had never even heard of the so-called “appearance protection package” until I had to google it myself after the fact. Somehow, they claimed it was reviewed with me.
It’s a frustrating and disappointing experience, and it’s one that could easily be avoided with honest, transparent business practices. Instead, customers are left untangling charges they didn’t authorize while the dealership pretends it was all clearly explained.
So please, save yourself the hassle, stress, and regret. Double-check every charge, question every add-on, and don’t be afraid to walk away. There are honest dealerships out there — but based on my experience, Montrose Nissan is not one of them.
More
by Lisa
Other Employees Tagged:
Mark
Nov 26, 2025 -
Montrose Nissan responded
Lisa, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
John Price
General Manager
724.962.1433
jprice1@gomontrose.com
Very professional and got me into a vehicle I didn't
think I could get approved for.
think I could get approved for.
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by sethrudolph1986
Verified Customer
Verified Customer
Nov 25, 2025 -
Montrose Nissan responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Nissan.
And remember, You’ve got a friend at Montrose!
John Price
General Manager
724.962.1433
jprice1@gomontrose.com
Was quick and easy to get my new car as well as a
friendly staff.
friendly staff.
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by dylan.micco
Verified Customer
Verified Customer
Nov 20, 2025 -
Montrose Nissan responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Montrose Nissan!
And remember, You’ve got a friend at Montrose!
John Price
General Manager
724.962.1433
jprice1@gomontrose.com
We had an amazing 1st time buying experience with this
dealership! Very friendly, helpful team all working together to help the customer!
dealership! Very friendly, helpful team all working together to help the customer!
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by idaciotti
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Jones
Nov 01, 2025 -
Montrose Nissan responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
And remember, You’ve got a friend at Montrose!
John Price
General Manager
724.962.1433
jprice1@gomontrose.com
Super Service;Great folks to deal with; amazing
dealership to deal with;Matt Jones is an asset to this company he was helpful, knowledgeable; understood our needs;
Ask for Matt Jones when looking
dealership to deal with;Matt Jones is an asset to this company he was helpful, knowledgeable; understood our needs;
Ask for Matt Jones when looking to purchase a vehicle; he made the buying of this vehicle very easy, fun, hospitable, personable, and great to work with.
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by cjdaub2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Jones
Nov 01, 2025 -
Montrose Nissan responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
And remember, You’ve got a friend at Montrose!
Mike Jones
Service Manager
724.962.1433
mjones@gomontrose.com
Great dealership was happy with the service and got in
and out fast and was pleased
and out fast and was pleased
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by JASONSHLDS
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2025 -
Montrose Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
And remember, You’ve got a friend at Montrose!
Mike Jones
Service Manager
724.962.1433
mjones@gomontrose.com
Good sales good price descent trade in .
Salesman worked to get the price I wanted
Salesman worked to get the price I wanted
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by supermrx6969
Verified Customer
Verified Customer
Other Employees Tagged:
Dave Jones
Oct 27, 2025 -
Montrose Nissan responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
And remember, You’ve got a friend at Montrose!
John Price
General Manager
724.962.1433
jprice1@gomontrose.com
Test drove every car that I wanted to very professional
showed me everything about my new car when I bought it
showed me everything about my new car when I bought it
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by tamirbarger
Verified Customer
Verified Customer
Oct 22, 2025 -
Montrose Nissan responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
And remember, You’ve got a friend at Montrose!
Mike Jones
Service Manager
724.962.1433
mjones@gomontrose.com
Best people in sales, service and finance.
I would not go to any other dealer. I feel they take good care of me and it keeps me coming back.
I would not go to any other dealer. I feel they take good care of me and it keeps me coming back.
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by deegardner9
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Jones
Oct 16, 2025 -
Montrose Nissan responded
Thanks for sharing your thoughts about your experience with Montrose Nissan. We appreciate your business and hope to see you again soon!
And remember, You’ve got a friend at Montrose!
Mike Jones
Service Manager
724.962.1433
mjones@gomontrose.com
Very good.
Pleasant to work with not just Mark the salesman but all members of the team are helpful amd friendly.
Pleasant to work with not just Mark the salesman but all members of the team are helpful amd friendly.
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by henryjcarpenter
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2025 -
Montrose Nissan responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Nissan. We look forward to having you as one of our valued customers for many more years to come!
And remember, You’ve got a friend at Montrose!
Mike Jones
Service Manager
724.962.1433
mjones@gomontrose.com