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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Mike Jones

August 17, 2026

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Employee Rating

Very helpful very knowledgeable took my money with no problem. And wanted more will be back. More

by LINDLHUMPHREY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Aug 17, 2026

Montrose Nissan responded

Our service team is glad to have provided helpful and knowledgeable support for your Frontier. We’re pleased the payment process was hassle-free and look forward to welcoming you back. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

August 07, 2026

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Employee Rating

Nate is excellent. Professional and so willing to do all he can for the customer. Knowledgeable and works very well with all involved in the process. Great hire! More

by JBROSSI3.JBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate

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Aug 07, 2026

Montrose Nissan responded

Your kind words about our associate’s dedication and expertise mean a lot to our service team. We’re glad the service on your Nissan Rogue went smoothly for you. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

August 06, 2026

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Excellent customer service. Professional and totally all in when it comes to providing the best to the customer More

by JBROSSI3.JBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger , Nate and all the staff in the service department

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Aug 06, 2026

Montrose Nissan responded

Knowing that our service team gave their all during your Nissan Rogue’s service is very rewarding. Your kind words mean a great deal to us. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

August 05, 2026

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Employee Rating

Service was well done and my truck was picked up and dropped off at my place of work which made it very convenient. More

by LTTLROO
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 05, 2026

Montrose Nissan responded

Your note about having your truck picked up and dropped off at your workplace highlights the convenience our service team strives to offer. Hearing that the service on your Nissan Frontier was handled well is rewarding. Your feedback means a lot to our service department. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 18, 2026

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Fast, knowledgeable, courteous, and awesome customer service. The ladies at the service desk go above and beyond every time I’m there. More

by MCNEISHCHRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda and Madison

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Jul 18, 2026

Montrose Nissan responded

It’s wonderful to hear Mike and our service desk team provided prompt, well-informed, and courteous care for your Nissan Titan. Thank you for recognizing how they go above and beyond on each visit. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 16, 2026

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I purchased a used Nissan at another place and took it to Montrose. Madison was AMAZING and the first person in a long time with COMMON SENSE! They changed all my fluid rotated my tires and did the 60,000 m More

by Carol h
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison a service rep amazing!

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Jul 16, 2026

Montrose Nissan responded

Thank you for trusting us with your Nissan for the 60,000 mile service, including fluid changes and tire rotation. Mike is glad our team provided practical, attentive care throughout your visit. We appreciate your kind words about our staff and look forward to caring for your vehicle again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 16, 2026

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Did not address my request only tried to up sell and took forever to run just a diagnostics. Will NOT be back. Pushy, rude and expensive. More

by FOURSAYLORS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Desk person in service

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Jul 21, 2026

Montrose Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Thank you. John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 10, 2026

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It was a nice experience with the employees. Very friendly and professional. Will recommend a friend More

by mschreffler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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Jul 10, 2026

Montrose Nissan responded

We’re glad our team provided a friendly and professional experience during your Nissan Frontier service. Thank you for recommending us to your friend. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 09, 2026

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Employee Rating

The staff is always very friendly and professional. They always answer questions thoroughly. Service appointments have always been completed in a timely manner. More

by JCOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Montrose Nissan responded

What a pleasure to read your feedback. We’re delighted our team’s friendliness and professionalism, along with thorough answers, have made your Nissan service appointments prompt and smooth. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 08, 2026

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Employee Rating

Everything was great! The people here were nice, very friendly, and professional. My vehicle service was completed in a timely manner, and I could comfortably wait right t More

by SKIBUG9
Recommend Dealer
Yes
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Jul 08, 2026

Montrose Nissan responded

We’re delighted our team provided friendly, professional service and kept you informed throughout your visit. It’s great to hear your Nissan was ready quickly and you were comfortable in our waiting area. Mike and the service team look forward to welcoming you back. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

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