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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.6
64 Reviews
4.6

64 Reviews

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64 Reviews of Mike Jones

May 12, 2026

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Employee Rating

Rhoda was great checking us in & out . Nice personality. My first time there in three years, glad they have improved their service deptment. More

by FBEINHARDT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 12, 2026

Montrose Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Nissan! And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 12, 2026

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Emilio and Kennedy were a great help helping my son pick out his new truck. They took the time to explain all of the options to him and made him feel comfortable asking questions. We will definitely deal wi More

by dalekelly987
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara , Emilio, Kennedy

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May 12, 2026

Montrose Nissan responded

Thank you for letting us assist your son with his new Nissan Frontier. We’re pleased our team could explain every option and make him feel at ease asking questions. We look forward to working with you both again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 11, 2026

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Good customer service. ..Always helpful Service pick-up is a huge help! Rhonda is an excellent service center employee. More

by ABALCERZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda Kelly

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May 11, 2026

Montrose Nissan responded

We’re glad the service pick-up provided great convenience for your Nissan Murano and that our team was always helpful. Thank you for the fantastic rating and we look forward to serving you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 11, 2026

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Very friendly and great customer service reps. People are not going to do your reviews when you mandate word limits. More

by MELISSADWATSON543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Montrose Nissan responded

We are very happy to have provided you with such a positive experience, Melissa! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 07, 2026

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Professional staff, but unverified mechanical findings, inconsistent inspection notes, and unsupported costly estimates damaged trust completely More

by jamieray_abad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 13, 2026

Montrose Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 02, 2026

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Employee Rating

Staff is friendly,efficient,, and very knowledgeable about the work.The take time to answer. Any questions or concerns. More

by MILDER.FILES00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

Montrose Nissan responded

It’s wonderful to hear our team provided friendly, efficient service and took time to answer all your questions during your Nissan Kicks maintenance. Thank you for sharing your experience, and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

April 29, 2026

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Professional and courteous service. All repairs were explained clearly before being completed. Vehicle repairs were completed on time as stated. More

by MCNEISHCHRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger , Rhonda Kelley and Lindsay Nitzsky

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Apr 30, 2026

Montrose Nissan responded

Thank you for highlighting our team’s courteous approach and clear explanations of your Nissan Titan’s repairs. We’re pleased we completed everything on schedule and met your expectations. Please let us know if there’s anything else we can help you with. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

April 23, 2026

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Employee Rating

People that work there are very kind, informative, and pleasant. Tell you about the service. More

by BERNADETTEALLEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Montrose Nissan responded

We’re pleased our team provided clear and friendly guidance about your Rogue’s service. Mike is grateful for your kind words and thanks you for the 5-star rating. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

April 21, 2026

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Employee Rating

Mike was super. Rhonda the service advisor treated us like family. The experience was excellent service from beginning to end More

by JERRSAND44003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Montrose Nissan responded

What a pleasure to hear Mike delivered exceptional support and that our service advisor made you feel at home. We’re delighted your visit went smoothly from start to finish. Thank you for sharing your experience with us. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

April 14, 2026

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Employee Rating

Very Friendly and Quick Service. Great Atmospheric and Nice Cars Everywhere and I might add Trucks also More

by tonyball1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Montrose Nissan responded

Thank you for sharing your experience with the service on your Nissan Rogue. We’re glad our team was friendly and efficient and that you enjoyed the atmosphere and vehicle selection. We appreciate the five-star rating! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

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