Zach Ellis

Everybody was nice to me and friendly they explained everything to help me with mycar everything to help me with mycar More

by briangeorge817 Verified Customer Verified Customer

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I’ve been buying cars at this location since 2018, but the type of experience i had today was just a nightmare. A gentle had me and my whole family sat down for one hours with no updates or whatsoever. I the type of experience i had today was just a nightmare. A gentle had me and my whole family sat down for one hours with no updates or whatsoever. I had to leave that nasty place. Erik, i think you’re not a good sales person, if you were really one you would have known that when you get a customer displaying some serious buying behavior, you don’t let them like that, NO you do not pass them to a novice sales person with no experience at all….. i came there with5k down payment and had to leave with that money in my pocket. More

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Purchased new jeep Good helpful sales staff; plenty of cars to chooses from on site. Sale was straight forward. I would purchase here again. Getting license plates we Good helpful sales staff; plenty of cars to chooses from on site. Sale was straight forward. I would purchase here again. Getting license plates were slow however. Customer service on phone could be improved. More

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Bought used Compass We went in to Look at a used Mazda but also had a Jeep we wanted to look at at another dealer. The Mazda didn't pan out so Zach started to show us Veh We went in to Look at a used Mazda but also had a Jeep we wanted to look at at another dealer. The Mazda didn't pan out so Zach started to show us Vehicles that better fit our needs for a college student vehicle. We really liked Zach because he honestly wanted to find us a good fit. Once we decided on a Compass, he was able to work with management to pull a list of vehicles to choose from. It took 2 days (Friday night, into Saturday afternoon) to land on the right car, but that's only because we had such a good selection to choose from. The manager was also helpful in the negotiation process and didn't apply the typical pressure tactics of used car sales. I recommend this dealer if you are looking for a used or new car. More

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