Zach Frutiger | Page 8

Great Customer Service!!! We've been customers since 2012 when we bought our new car. Since then we have also bout 2 used vehicles. The staff is focused on customer service. We've been customers since 2012 when we bought our new car. Since then we have also bout 2 used vehicles. The staff is focused on customer service. The service department staff if professional and friendly. More

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Bait and switched on price. Really disappointing. I contacted the dealer because they had a really good price on a GMC Sierra 1500. Upon contacting the dealer I was told the price was misprinted on th I contacted the dealer because they had a really good price on a GMC Sierra 1500. Upon contacting the dealer I was told the price was misprinted on the website... To the tune of $6,000. From there I was still willing to negotiate the price. After not getting back to me for 6 hours they then told me the price was actually an additional $9,000, on top of the extra $6k. So from the original starting price they now wanted $15,000 more than the initial offering. I was given no apology. I contacted the general manager but he never responded. Needless to say I will not spend my money or any more time with this business. More

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First buying experience Very friendly staff who assisted in a very professional matter in getting my new vehicle. I look forward to working with them again in the future hope Very friendly staff who assisted in a very professional matter in getting my new vehicle. I look forward to working with them again in the future hopefully. More

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Excellent Service Dennis was patient and extremely informative re helping us find our new car. It was an easy, painless process. We are very thankful for his help in ad Dennis was patient and extremely informative re helping us find our new car. It was an easy, painless process. We are very thankful for his help in addition to the help from the General Manager, Zach, the Finance Manager, Doug, and the Service Manager, Tom. I would strongly recommend the team at Ed Martin Buick GMC. I can't imagine buying a car or servicing a car from anyone else other than this team. Thank you. More

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Great Experience JohnDavid, Zach and Todd were all great to work with. We got a good deal on the Acadia and the buying experience from shopping through financing was JohnDavid, Zach and Todd were all great to work with. We got a good deal on the Acadia and the buying experience from shopping through financing was seamless and quick. Thanks! More

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Everyone was polite and friendly while making a sale. Once you leave and it is a done deal. Phone calls with a promise to call back, never happens. It's as if they just don't care, nor any interest of t Once you leave and it is a done deal. Phone calls with a promise to call back, never happens. It's as if they just don't care, nor any interest of trading back.in the purchased.vehicle. it's like buying and then can't use it...example. .buy a boat, but you can't put it in the water! Bought a RV conversion van for traveling but unknowingly it's restricted by lender.on.where you.can go. Buyer beware read the fine.print prior to purchasing if financed. I didn't insist on it. My mistake. I trusted the dealership. More

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Best Car experience coming from a car salesman From a car salesman to another car salesman my buddy Erick made my car experience so smooth and went over and beyond to get me in the truck I wanted. From a car salesman to another car salesman my buddy Erick made my car experience so smooth and went over and beyond to get me in the truck I wanted. The numbers were worked out before I got there. All I had to do is sign and drive! Henry Aguilar From Ed Martin Nissan More

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Yukon purchase The process of purchasing the car went quickly and everyone was friendly. The car was ready when I came to pick it up. Financing was easy and I did The process of purchasing the car went quickly and everyone was friendly. The car was ready when I came to pick it up. Financing was easy and I did not feel pressured with any of the extras. More

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Exemplary Customer Experience Ed Martin GMC Buick wins 'Best in Class" FULL STOP! Dennis McNamara is a rock star: No hassle, straight-shooter, engaging, product expert and FUNNY! Ed Martin GMC Buick wins 'Best in Class" FULL STOP! Dennis McNamara is a rock star: No hassle, straight-shooter, engaging, product expert and FUNNY! More

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Impressive! From the moment I walked into this beautiful dealership I was treated like a king! Keith in Sales, Todd in finance, and Zach the GM were nothing short From the moment I walked into this beautiful dealership I was treated like a king! Keith in Sales, Todd in finance, and Zach the GM were nothing short of amazing. I would highly recommend this dealership to anyone looking for a GMC! More

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