Zach Jenkins
Zach Jenkins at Byers Subaru Dublin

Zach Jenkins

Subaru Guest Service Specialist

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

5.0
94 Reviews

Hello, my name is Zach Jenkins. I've been proudly serving as a team member at Byers Dublin Subaru since 2010. I joined the team to sell my favorite brand, because of how well they treated me when I bought my first Subaru in 2005. They have always provided a comfortable environment for customers to shop, which is one of the reasons why I enjoy representing Byers. I cannot say enough good things about the Subaru brand, along with what they stand for. Subaru has a focus on Customer Satisfaction, Safety, the Environment, not to mention an All Wheel Drive system that I will not do without in my personal cars. I have and will continue to buy Subaru's for myself, along with all my family and friends. I feel good about helping people own such safe cars. Please contact me, and I'll be happy to tell you all about what Subaru and Byers Dublin Subaru have to offer.

5.0

94 Reviews

Write a Review

Dealership Experience

15 yrs, 5 mos

94 Reviews of Zach Jenkins

November 28, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable about the car we are going to purchase. Chad made it one of the easiest car purchases I’ve ever made More

by Jkeller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Haskins, Bob Miller, Chad Sneed, Bob Gaunt, Joe Day , Maddy was also very helpful with our purchase as well. She went over and above to explain every detail about our purchase

Dec 02, 2025

Byers Subaru Dublin responded

Thank you so much for your wonderful feedback. We're thrilled to hear that Chad provided you with a professional, knowledgeable, and easy car-buying experience. We truly appreciate your business and hope you enjoy your new car.

November 26, 2025

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Was one of the most pleasant buying experiences that I’ve ever had. Chad & Mattie were excellent More

by lkeller1218
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Haskins, Bob Miller, Chad Sneed , I believe Mattie also helped with the sale. I’m horrible with names

Dec 02, 2025

Byers Subaru Dublin responded

Thank you so much for the wonderful feedback! We are thrilled to hear that Ty and Jeff made the process easy and smooth for you. We look forward to seeing you again soon.

November 15, 2025

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Came in for routine service. Didn't require an appointment. Work was done pretty quickly, waiting room was quite comfortable. More

by CRAIG P
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Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Nov 17, 2025

Byers Subaru Dublin responded

Thank you for your kind words! We're so glad to hear that you had a quick and comfortable experience during your recent service visit. We appreciate you choosing us and hope to see you again soon.

November 04, 2025

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This dealership was amazing. They were fast, quick, nice, and amazing service! Would recommend service center to anyone with a Subaru! More

by mellowmillz
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2025

Byers Subaru Dublin responded

Thank you so much for the kind words! We're thrilled to hear you had such a great experience with our service center. Our team works hard to provide fast, friendly service, and it means a lot to know we hit the mark for you. We appreciate the recommendation and look forward to seeing you again whenever your Subaru needs care.

November 02, 2025

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Very accomodating . They worked with me on financing and showed me multiple vehicles and made sure that I got the one that I wanted. I would highly recommend. They also More

by mmetheny1984
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jon Haskins, Chad Sneed , Renae Marcum

Nov 03, 2025

Byers Subaru Dublin responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to work with you on financing and help you find exactly what you were looking for. It's wonderful to know that we took the time to show you all the features and really listened to your needs - that's exactly the kind of personalized service we strive to provide every customer. Your recommendation means the world to us! We hope you're absolutely loving your new vehicle, and please don't hesitate to reach out if you need anything at all.

October 29, 2025

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Thesales process was good until I met with the finance guy who, when I declined the additional warranty, was argumentative, pushy, said I was rude. More

by badwheel89
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Oct 30, 2025

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We sincerely apologize that your experience with our finance department did not meet your expectations and fell short of the high standard of service we aim to provide. We take your comments very seriously and will be addressing this internally to ensure it doesn't happen again. We value your business and hope to have the opportunity to provide you with a better experience in the future.

October 23, 2025

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I came in and used the no appointment oil change, must have hit it just right because I had no wait at all. More

by KIRTOS27
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Recommend Dealer
Yes
Oct 27, 2025

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that your no appointment oil change went so smoothly with no wait time at all. Perfect timing makes all the difference and we're glad we could get you back on the road quickly. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

October 13, 2025

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My Subaru Guest Specialist was very helpful and very familiar with customer service. I test drove a new Outback and decided on the color. I financed my new car for 36 months at 0.90% interest rate. The More

by 445924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Haskins, Chad Sneed , Mr. Alec Holland

Oct 14, 2025

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that your Guest Specialist provided exceptional customer service and made your transition to the new Outback so smooth. It's great to know you found our financing options and trade-in value fair, and that you enjoyed the relaxed atmosphere at Dublin Subaru. We appreciate your trust in choosing us for your vehicle needs and are delighted you're enjoying driving your new Outback. Regarding the complimentary car wash, please feel free to reach out to our service department and they'll be happy to provide you with details about our wash services. Thank you for choosing Dublin Subaru, and we look forward to serving you again in the future!

October 13, 2025

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Quick, no extras, but miles are less than total time owned therefore should be easier More

by fish740
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Recommend Dealer
Yes
Oct 14, 2025

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. We appreciate you noticing how quick our service is. We would love the opportunity to better understand your comments on the mileage and how we can make your next experience even better. Please feel free to reach out to our team at your convenience.

October 13, 2025

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They did a very god job. Polite people who were very attentive I will go back More

by TUCKCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Oct 14, 2025

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our team was polite and attentive. We look forward to seeing you again soon.

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