"Great experience! First time buyer at this dealership. "
Zach was knowledgeable and patient-awesome job! We are very happy with the truck do far! My only regret is I did not pay. Lose enough attention and paid way too much for service contract. Glad to have bumper to bumper coverage for life of loan but think price was based on cap we were approved for and sold based on payment and lose sight of what you are being charged. Own fault though I guess.
Would definitely buy from Zach and Lenz again but will be more alert in finance office.
Beth Ritchie, Managing Member
Ritchie Construction LLC
Other Employees Tagged:
, Front desk girl very nice and helpful as well. Very attentive when salesman was tied up.
"Purchase of 2017 GMC 3500HD Denali "
Great experience. 2nd vehical I have bought from Lenz, and always start there when I am in the market. Great selection of trucks. Easy to work with.
"Professional and friendly service."
I would recommend Lenz Trucks to friends and family. Nice selection and fair prices. Staff is very professional and friendly. Did not feel pressured to purchase additional packages.
"Great staff, no pressure, easy to work with!"
My wife and I had a great experience working with Lenz in Fond du Lac. We were impressed with the great sales staff. They knew their product but didn’t pressure us to buy. Then they worked to help us everything we wanted with the purchase from the financing to a hitch and more. I would recommend Lenz to anyone looking to buy a vehicle.
Some say the art of customer service is dying.
From the moment we walked in the door to the moment we left with our new vehicle, we were treated with kindness, dignity and respect. In all our years of purchasing vehicles, it was the Best ever!
Other Employees Tagged:
, The young ladies at the front desk
"Hassle free and informational without being pushy."
Worked to find what we wanted vs. selling what they wanted to sell. Helped us through the buying process, expediting the delivery of the truck we wanted to see from up north. It was a good experience and we would buy from Lenz again.
"Dealt with Zach Vander Grinten"
- Tom T
Recently I purchased a 2016 F-150 with 12,500 miles form Lenz. I had been looking online for a few months. This truck had all the features I was looking for, 3.5 Ecoboost, bucket seats, all the bells and whistles, etc. I picked Zach off their site and dealt with him. He was great to deal with. We agreed on a number out the door as I was trading in a 2014 with 37,000 miles. I test drove it on the previous Saturday and told him I wanted to think about it a few days. We talked mid week and agreed on a deal.
I came in the following Saturday, did the paperwork with Brad Lenz who was a lot nicer than I pictured in my brain for some reason. I think all the adds, lol.
Some young gentlemen switched my plates while we did the paperwork and I was out the door in 30 minutes.
They did give me more for my trade-in than 2 other dealers had offered and their price on the new one was as low as I could find. So, I guess I felt like I was treated fairly. Let's face it, all vehicles are expensive, dealers have to make a living, you just don't want to feel like you were treated unfairly.
I'm sure I will buy my next vehicle from Lenz.
And yes, they have one heck of a selection!
"2 trucks bought in last 4 years."
2 great experiences, any issues we had were pleasantly dealt with. Went nearly 600 miles twice one way to buy from Len. Zach was great to work with.
"Happy new Truck owners"
Great service,friendly staff. Zach,Thank you for being so patient with us. Thank you for staying later. Don enjoyed his ride home.Lenz really does have the Trucks,but one less!!!!!!!!!! Don and Kim.
"Excellent service and experience"
I made the 1500 mile trip from Colorado to Lenz Truck center in Fond du Lac Wisconsin. They had the perfect truck at a great price...but of course I was nervous about making a flight without seeing the truck. My experience in speaking with Zach over the phone from Colorado put me at ease and I booked my flight. The team at Lenz picked me up from Green Bay and drove me down about an hour to the dealership. After a flight delay and a random brake issue on the truck during final testing before I arrived, it was too late to see the truck that evening but again Lenz stepped up and put me up in a hotel for the evening! The truck was even better than described and the service was exemplary. I was in and out in a matter of about an hour and was shortly thereafter driving my new Ford F150 back to Colorado. Both Dave Bergin and Zach VanderGrinten made this truck buying experience an absolutely pleasure and man...what a truck!!!